Assistant General Manager - Conroe, TX

MUST BE 21 YEARS OF AGE TO APPLY

Working for one of our world-class brands means being part of a great working environment and collaborating with people from all corners of the world on a product you are proud of.

Summary:

Cigars International is searching for an enthusiastic and talented Assistant Manager to join our team. As a brand ambassador, you will play a key role in delivering a unique retail experience to our customers by effectively managing day-to-day operations in our store. We are seeking an individual who embodies our vision of creating the ultimate customer experience, possesses a background in retail and/or luxury goods, and demonstrates strong business acumen.

What can you expect as an Assistant Manager with Cigars International?

* Develop strategic business development plans to ensure brand growth and long-term financial success.

* Assist in establishing standards and objectives for the retail sales staff.

* Educate and hold the sales team accountable to company goals, visual merchandising directives, product knowledge, and customer service standards.

* Oversee and optimize daily routines of retail associates to ensure operational efficiency.

* Collaborate closely with the store manager to set and achieve sales and profit goals.

* Monitor store expenses and maintain adherence to the allocated budget.

* Create and manage employee schedules.

* Track progress towards store goals and drive results.

* Execute all store operations and ensure satisfactory completion. This includes learning, overseeing, and managing bar operations when needed.

* Coach team members to reach their personal best.

* Manage labor hours to meet the hourly wage goal set by the store manager.

* Assign daily duties for deployment positions.

* Monitor store systems to ensure proper functioning and maintenance (e.g., lighting, HVAC, humidification, water treatment, plumbing, alarm, and surveillance).

* Availability to work during peak hours, including nights, weekends, and holidays.

* Ability to lift to 50 pounds and perform physical tasks such as bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items.

* Move around the store and maneuver merchandise as required.

* Walk and stand for extended periods.

* Engage with customers by helping throughout the store.

Your areas of knowledge and expertise (that matter the most for this role):

* Minimum of 2 years of management experience, preferably in a retail setting.

* Strong written and verbal communication skills.

* Experience using Microsoft Dynamics AX is preferred but not required.

* Proficiency in Microsoft Word, Excel, and PowerPoint.

* Ability to input, retrieve, and analyze data.

* Hands-on commitment to completing tasks.

* Proven ability to direct and coordinate operations.

* Strong organizational and time management skills.

* General understanding of cigars and the cigar industry is preferred but not required.

* Ability to supervise and motivate staff.

We value our employees and in addition to our competitive salaries, we offer a competitive benefit package to our talented team members including:

* Comprehensive Health Care, Vision & Dental Plan

* Flexible Spending Account

* Disability Plans

* Basic & Supplemental Life Insurance

* Additional Supplemental Benefits

* Paid Vacation, Paid Time Off (PTO) days, Holidays

* 401(k) Retirement Saving Plan including a generous Company match

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