Sales Associate

Five Below - 243 South Loop 336 West - Responsibilities:
Greet and assist customers promptly;
Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.;
Understand and meet customer needs;
Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.;
Promote store events and promotions;
Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.;
Resolve customer concerns;
Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.;
Communicate needs to management;
Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.