Head of Installation Operations

Company: Grasten Power Technologies
Location: Houston, TX
Department: Installation / Operations
Employment Type: Full-Time
Reports To: Territory Leader
Travel: A majority of the work is in Houston but there could be increased travel for new branch openings
Pay Range: $70,000–$90,000 annually, plus bonus opportunity

Compensation Note: The anticipated base salary range for this position is $70,000–$90,000 annually, depending on experience, qualifications, technical expertise, and licensing. Candidates who hold a current Texas Master Electrician License may be considered for compensation above the posted range. This position is also eligible for a performance-based bonus.

Grasten Power Technologies is seeking an experienced Head of Installation Operations to lead and continuously improve generator installation performance throughout the Texas territory.

This is a senior operational leadership role responsible for developing installation leaders and field teams, increasing installation capacity, improving operational efficiency, protecting installation quality, and ensuring we consistently deliver on our commitments to customers.

The ideal candidate will bring strong technical knowledge of residential standby generator installations along with demonstrated leadership experience. We are looking for someone who can develop people, create accountability, improve crew performance, identify operational constraints, and turn strategy into consistent field execution.

This position will be an active member of the Territory Leadership Team and will partner closely with Sales, Administration, Service, Warehouse, and other operational leaders.

• Lead the overall execution strategy for generator installations throughout the territory.
• Translate company goals, backlog requirements, forecasts, and customer commitments into installation capacity and production plans.
• Identify operational constraints and implement practical solutions to improve installation throughput.
• Develop strategies around crew capacity, scheduling, staffing, geographic deployment, equipment, materials, and workflow.
• Maintain visibility into upcoming installation demand and ensure appropriate staffing and capacity.
• Continuously improve installation cycle time, productivity, quality, and predictability.
• Ensure company installation standards and procedures are consistently followed.

• Coach and develop Branch Coordinators and other installation leaders through regular interaction, field observation, feedback, and accountability.
• Build leaders who can effectively manage employees, solve problems, communicate expectations, and deliver results.
• Identify high-potential employees and create development opportunities for future crew leads, supervisors, coordinators, and installation leaders.
• Establish clear expectations for productivity, professionalism, craftsmanship, safety, and customer experience.
• Address performance concerns quickly and constructively.
• Promote a culture of teamwork, accountability, continuous improvement, and leadership development.

• Drive installation efficiencies that improve both the customer experience and gross profit.
• Monitor operational drivers including labor hours, crew productivity, materials usage, overtime, rework, callbacks, equipment utilization, scheduling efficiency, travel time, and installation cycle time.
• Identify opportunities to eliminate waste, reduce unnecessary costs, and increase crew output.
• Use operational data and KPIs to identify trends, challenges, and opportunities.
• Communicate installation performance, risks, and corrective actions to territory leadership.
• Balance…