Permits Technician

The City of Conway is accepting applications for a Permits Technician to providea high levelof administrative and operational support to the Permits & Inspections Department. This position serves as the primary public contact for the department and coordinates buildingpermitactivities for theCity. As the first point of contact for visitors to the Permits & Inspections office, this position plays a vital role in providing exceptional customer service and creating a positive experience for citizens, contractors, developers, and other visitors.

• Provide administrative support to the Director and Permits & Inspections Department.
• Independently manage multiple tasks and priorities whilemaintainingefficient administrative processes.
• Process payment requests, accept fees for permits and inspections, receive and reconcile payments, and perform related administrative duties.
• Coordinate reviews and inspections for building permits.
• Learn and use the City’s permitting software to track permits, perform analysis, and generate reports.
• Possess exceptional customer service and interpersonal skills. This position is stationed at the front reception area of City Hall and serves as the primary point of contact for the Permits & Inspections Department.
• Strong verbal and written communication skills.
• Work independently while managing multiple responsibilities in a team-oriented environment.
• Maintain strict confidentiality.
• Demonstrate professionalism, sound judgment, and a business-appropriate appearance.
• Maintain regular and dependable attendance.
• Occasionally work flexible hours depending on departmental schedules or operational needs.
• Three (3) years of related experience or training, with a bachelor’s degree preferred. Equivalent combinations of education and experience will be considered.

A background investigation will be conducted before employment can begin.

The City of Conway offers a competitive benefits package.

The City of Conway is an Equal Opportunity Employer and does not discriminate on the basis ofrace, color, religion, sex, national origin, marital or veteran status, political status, disability status, or any other legally protected status.

Submitted applications and resumes will be subject to disclosure under the Arkansas Freedom of Information Act.