Receptionist, Administrative​/Clerical

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The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typical works on routine and patterned assignments.

The Receptionist serves as the first point of contact for patients, providers, and visitors, delivering a welcoming and professional experience while supporting daily clinic operations. Reporting to the Clinical Supervisor and/or Center Administrator, this patient‑facing and provider‑facing role is responsible for managing provider schedules, coordinating appointments, confirming patient visits, and handling rescheduling and no‑show follow‑up. Additional responsibilities include answering and directing calls, greeting visitors, maintaining visitor records, and responding to routine inquiries.

The Receptionist also supports administrative functions such as scheduling meetings, processing mail, and assisting with general office operations. The ideal candidate is organized, customer‑focused, detail‑oriented, and skilled at managing multiple priorities in a fast‑paced healthcare environment while providing exceptional service.

• High School Diploma or GED
• 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
• Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
• Excellent customer service and phone etiquette
• Team player with a positive attitude
• Ability to multitask in a fast-paced environment
• Attention to detail and highly organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)

• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)
• Bilingual in English and Spanish

This role is considered patient‑facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Jupiter, Florida

8AM - 5PM (Mondays - Fridays)

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from  with instructions on how to add the information into your official application on Humana's secure website.

As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our hiring and decision‑making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$38,000 - $45,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate…