Service Advisor
Job in
Conway, Faulkner County, Arkansas, 72035, USA
Listed on 2026-06-09
Listing for:
Crain Automotive Team
Full Time
position Listed on 2026-06-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information, resolving technical issues, building trusting relationships with customers, and documenting all customer interactions or records.
Responsibilities- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service or sales is a must
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Must be able to pass a background check and drug screen
- Industry leading 401K plan with percentage match
- Affordable health, dental and vision insurance
- Promote from within, we have several dealerships statewide
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