Associate Director of Admission- Enrollment Systems

Associate Director of Admission
- Enrollment Systems

Hendrix College is seeking a full-time, 12-month Associate Director of Admission
- Enrollment Systems. The Associate Director of Admission - Enrollment Systems serves as the primary administrator and strategic steward of Slate CRM for the Office of Admission. This role is responsible for maintaining data integrity, optimizing Slate functionality, supporting recruitment and enrollment workflows, and ensuring that Slate effectively supports a personalized, student-centered admission experience consistent with the mission of a small residential liberal arts college.

Reporting directly to the Vice President for Enrollment and operating as a part of the enrollment leadership team, this position blends technical expertise, process design, and collaborative problem-solving. The Associate Director will work closely with admission counselors, financial aid, marketing/communications, and IT. The ideal candidate is detail-oriented and comfortable translating enrollment goals into efficient, reliable Slate solutions. This role will oversee one Administrative Assistant that co-reports to the AVP for Enrollment.

• Serve as the primary Slate administrator ("Slate Captain") for Admission
• Configure, maintain, and document Slate forms, workflows, queries, rules, portals, and events
• Manage Slate permissions, user roles, and training documentation
• Monitor Slate releases and updates; recommend and implement enhancements
• Serve as the primary point of contact for Slate support and vendor communication

• Maintain high standards of data accuracy, consistency, and compliance
• Develop and manage queries, reports, and dashboards to support recruitment strategy and leadership decision-making
• Support census, funnel reporting, and enrollment forecasting
• Partner with Institutional Research and IT to ensure data alignment across systems (Jenzabar, Power Faids, etc.)

• Support admission counselors with Slate tools for territory management, travel, communication, and applicant review
• Build and manage communication populations and deliverables (emails, texts, portals, events and assist with visit programming and event registration workflows in Slate, in collaboration with the Assistant Director of Admission
  - Events and Communications
• Support application reading processes, decision release workflows, and deposit management

• Oversee the work of the Administrative Assistant for Financial Aid and Enrollment Systems, ensuring close collaboration between the offices of admission and financial aid and supervising partnerships with vendors on integrations, imports/exports, and system troubleshooting
• Translate operational needs into scalable Slate solutions

• Provide onboarding and ongoing Slate training for admission staff and other campus users of Slate
• Develop and maintain clear process documentation and user guides
• Serve as a patient, service-oriented problem solver for Slate users
• Other duties as assigned

• Bachelor's degree
• Minimum of 3-5 years Slate management experience
• Experience in higher education admission, enrollment management, or related field
• Strong analytical skills with demonstrated experience building queries and reports
• High attention to detail and commitment to data integrity
• Must be a self-starter and possess a can-do attitude
• A valid driver's license is required