Loan Documentation Preparation Specialist - Arkansas

Overview

The Loan Documentation Preparation Specialist prescreens and/or prepares loan documentation based on information submitted by lending staff. This position ensures loan documents are accurate and compliant with all state and federal regulatory requirements. It also verifies CI files for customers before loan closing and ensures customer information is verified for upload to the host system. The specialist works to maintain service level standards in a production environment.

Operations Center 2, 25 Nabco Street, Conway, AR 72032, USA

• Prescreens and prepares documentation for consumer non-real estate, home equity lines of credit, and commercial loan requests.
• Review requests for documentation before determining and applying a hold on the loan submission when applicable.
• Review CIP information for Borrowers, Guarantors, Beneficial Owners and Controllers on each new loan, change in terms, business credit card and Capital Express.
• Complete CIP checklist in onBase.
• Prepare packages for e-signatures when applicable.
• Assign various loan codes in the prescreening process to meet regulatory and company reporting requirements.
• Ensure corrections are made to loan documents as requested by the lender.
• Perform OFAC checks on Borrowers, Guarantors, Beneficial Owners and Controllers as applicable to CIP.
• Respond to phone, email, and internal messaging requests and inquiries from lending staff or other departments promptly and professionally.
• Review prepared loan documents for accuracy before releasing information to lenders.
• Respond to requests and tickets through assigned rotation.
• Approve specified placeholders in nCino to ensure offload to onBase.
• Upload documentation as provided by lending staff to onBase.
• Prepare administrative renewals and complete onBase checklists for each loan before releasing documentation.
• Maintain the ability to work in a constant state of alertness and in a safe manner.
• Complete required BSA/AML training and other compliance training as assigned.
• Perform other related duties as required or assigned.

High school or GED, plus specialized schooling and/or on-the-job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc., plus 2 years related experience and/or training, or equivalent combination of education and experience.

Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. Ability to read and understand documents such as policy manuals and procedure manuals; ability to write routine reports and correspondence. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Not indicated.

Advanced:
Alphanumeric Data Entry, Word Processing/Typing

Periodically exposed to elements such as noise, intermittent standing, walking, pushing, carrying, or lifting; none are present to the extent of being disagreeable.

The noise level in the work environment is usually moderate. Physical activities include highly repetitive tasks; employee must sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; occasionally stand or walk. May lift up to 25 pounds. Specific vision abilities include close vision and color vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Two (2) years of related experience and/or training
• Strong communication and documentation/organizational skills
• Ability to work effectively in a team environment and under minimal supervision and tight schedules
• Excellent customer service skills
• Experience with Microsoft Office (Word, Excel, Outlook) required
• Experience servicing customer needs in a fast-paced environment

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For information, please review the Know Your Rights notice from the Department of Labor.