Relationship Banker II

Company Overview

Simmons Bank is a regional community bank providing a full range of financial services. We empower associates to act as trusted advisors while leveraging cutting‑edge technology.

As a Relationship Banker (RB) you will build, expand, and retain client relationships, delivering exceptional service and expert financial solutions. You will market Simmons solutions through daily interactions, outbound calling, business visits, networking events, and at‑work events, while meeting or exceeding branch and individual goals.

• Share and recommend the bank’s full scope of resources with customers, including traditional in‑branch services, digital capabilities, and business partner resources.
• Ensure that individual goals are met through required levels of in‑person and outbound calling activities that provide an opportunity to share value‑based solutions and recommendations.
• Perform all functions related to opening and closing accounts, including assisting customers with the appropriate selection of accounts, researching customer accounts, and complying with BSA and CIP requirements.
• Facilitate consumer loan requests: solicit loan requests, maintain knowledge of loan policies and procedures, and assist with the branch(es) consumer loan portfolio(s).
• Uncover needs and refer customers to partner‑centric teams that work with small business, corporate and institutional partners, and mortgage and financial advisors.
• Maintain a high level of client satisfaction by engaging customers and ensuring an optimal customer experience.
• Ensure all departmental documents and activities comply with applicable laws, regulations, policies and procedures, including completion of required compliance training.
• Process customer requests and transactions in a positive, accurate and professional manner while engaging in a genuine conversation to identify needs and recommend solutions.
• Perform other duties and responsibilities as assigned.

• Effectively motivate and present information in one‑on‑one and small group situations to customers, clients and employees.
• Embrace a team‑centric approach to help customers in an evolving, fast‑paced banking environment.
• Coach and lead the branch team according to process and protocol in the absence of an AFCM.

• High School Diploma or GED.
• Minimum two years of customer‑facing, goal‑oriented experience.

• Registration with the National Mortgage Licensing System and Registry (NMLS) is required; alternatively obtain an NMLS license after employment (see http:/mortgage.nationalwidelicensing.org).

• Proficiency with MS Office programs.
• Ability to use social media platforms for brand awareness and market knowledge.

• Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and minimal overnight or out‑of‑town).
• Ability to provide support and guidance at other banking institutions within the market.
• Physical requirements:
  
  basic movement and lifting as required by job duties.

Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment opportunity with respect to a person’s race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classification.