Loan Documentation Preparation Specialist II - Arkansas
Listed on 2026-09-20
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Finance & Banking
Loan Servicing, Banking Operations, Financial Compliance
GENERAL DESCRIPTION OF POSITION
The Loan Documentation Prep Specialist prescreens and/or prepares loan documentation based on information submitted by lending staff. This position ensures loan documents are accurate and compliant with all state and federal regulatory requirements. The Loan Documentation Prep Specialist is responsible for the CI file verification of customers before loan closing. This position ensures customer information is verified by the lender and is provided for the upload of the CI file to the host system.
Provides guidance to Documentation Prep Specialist 1 when applicable. The Loan Documentation Prep Specialist works regularly to maintain service level standards in a production environment.
1. Prescreens and prepares documentation for consumer non-real estate, home equity lines of credit, and commercial loan requests.
2. Reviews requests for documentation before determining and applying a hold on the loan submission when applicable.
3. Review CIP information for Borrowers, Guarantors, Beneficial Owners and Controllers, on each new loan, change in terms, business credit card and Capital Express.
4. Completes CIP checklist in onBase.
5. Prepares packages for e-signatures when applicable.
6. Assigns various loan code(s) in the prescreening process to meet regulatory and company reporting requirements.
7. Ensures corrections are made to consumer loan documents as requested by the lender.
8. Perform OFAC checks on Borrowers, Guarantors, Beneficial Owners and Controllers submitted for CIP as applicable.
9. Responds to phone, email, and internal messaging requests and inquiries from lending staff or other departments promptly and professionally.
10. Reviews prepared loan documents for accuracy before releasing information to lenders.
11. Responds to requests and tickets through assigned rotation.
12. Approve specified placeholders in nCino to ensure offload to onBase.
13. Upload documentation as provided by lending staff to onBase.
14. Prepare administrative renewals as requested and complete onBase checklists for each loan before releasing documentation.
15. The ability to work in a constant state of alertness and in a safe manner.
16. Completes required BSA/AML training and other compliance training as assigned.
17. Perform any other related duties as required or assigned.
QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCEKnowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 3 years related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLSAbility to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand general business/company related articles and professional journals;
ability to speak effectively before groups of customers or employees.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLSAbility to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONSNone
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONSNone
SOFTWARE SKILLS REQUIREDAdvanced:
Alphanumeric Data Entry
Intermediate:
Word Processing/Typing
Basic: 10-Key, Database, Spreadsheet
RESPONSIBILITY FOR WORK OF OTHERSCarries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and…
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