Sales Manager

If you are looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive Group is a family-owned business dedicated to our employees’ success and growth. With six locations in the Natural State (Arkansas), opportunities abound!

The Sales Manager is responsible for ensuring customer retention and profitability by hiring, training, and measuring the performance of sales representatives and establishing customer-focused sales standards.

• Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
• Hire, train, motivate, counsel, and monitor the performance of all new and used sales employees.
• Prepare and administer an annual operating budget for the sales department.
• Acknowledge and comply with federal, state, and local regulations that affect new and used-vehicle sales.
• Direct and schedule the activities of all department employees, always ensuring proper staffing.
• Assist individual sales representatives in setting aggressive yet realistic monthly goals and objectives and provide them with the support to meet these goals.
• Ensure proper follow-up of all potential buyers by developing, implementing, and monitoring a prospect and sale control system.
• Develop, implement, and monitor a follow-up system for new and used-vehicle purchasers.
• Maintain teamwork in a customer-focused sales environment throughout the sales, delivery, and follow-up process.
• Provide effective communication throughout the sales department as well as interdepartmentally.
• Ensure the new and used vehicle sales representatives understand and follow dealership policies and procedures.
• Provide proper product and training resources for sales representatives on a regular and continuous basis.
• Oversee the efforts of new and used vehicle sales representatives to enhance the image and customer satisfaction ratings of the dealership.
• Work with sales representatives on programs that will increase the new- and used-vehicle car gross and F&I penetration.
• Ensure sales representatives close deals in accordance with dealership standards.
• Establish and maintain standards for the delivery of vehicles to customers.
• Provide management with accurate floor traffic control data daily.
• Review inventory daily to ensure the proper mix of grounded stock for maximum turnover efficiency.
• Recommend to the general manager the new and used car inventory to be carried by color, model, and equipment, based on a variety of customer and market analyses.
• Direct merchandising and advertising efforts for the new and used-vehicle departments in conjunction with the sales managers.
• Assist in the development of advertising campaigns and other promotions.
• Assist the used-vehicle department with trade appraisals as needed.
• Maintain an accurate daily log that reflects all sales activities in the dealership.
• Conduct business in an ethical and professional manner.
• Complete deal settlement sheets and turn them into the accounting office in a prompt and timely manner.
• Monitor and approve department employees’ bi-weekly timesheets and monthly commissions- follow proper procedures in accordance with dealership standards.
• Participate in HR operations, by following proper protocol when handling employee relation issues.
• Ensure compliance and follows proper procedures with federal and state laws, compensation claims, OSHA standards, leave, etc. Contact human resources immediately to ensure accurate reporting options, if needed
• Follow the performance review program, ensuring employees are reviewed annually.
• Perform other job-related duties and responsibilities as may be assigned from time to time.

• Maintain a professional appearance in accordance with the employee handbook.
• Maintain an organized, safe, and clean work environment always.
• Expected to conduct daily and weekly sales meetings.
• Expected to attend management meetings.
• Expected to arrive at work on time and work the required shift.
• Follow instructions from the supervisor.
• Interact effectively with co-workers.
• Receive feedback from the…