Director of Value-Added Services

Director of Value-Added Services

Regular Full-Time Conway, AR, US

11 days ago Requisition

Job Summary:

The Director of Value-Added Services coordinates the sales and marketing efforts for a specific product group/service through utilization of branch sales teams. This position also maintains close customer/vendor relations with key accounts/sources while investigating new accounts and sourcing opportunities.

Position will require candidate to be on-site full-time with one of our fabrication facilities;
Southwest Suburbs of Chicago, Illinois, Charlotte, North Carolina, or Little Rock, Arkansas.

Essential Job Functions:

• Develop and execute sales strategies to drive revenue and margin growth
• Identify and pursue new markets, customers, and sourcing opportunities
• Partner with branch sales teams to expand concentration in target industries
• Build and maintain strong relationships with key customers, vendors, and strategic partners
• Conduct regular sales calls with current and prospective accounts
• Represent the organization at trade shows and industry events
• Provide technical sales expertise and support during customer meetings and solution development
• Lead major quotation efforts in collaboration with product specialists
• Stay informed on market trends, competitive landscape, and industry developments
• Hire, develop, and manage product specialists to support business growth
• Coach and enable branch sales teams to effectively position value-added solutions
• Foster a culture of accountability, collaboration, and continuous improvement
• Monitor market conditions and communicate insights to internal teams, customers, and vendors
• Use data and customer feedback to refine strategy and improve offerings

Requirements:

• Bachelor’s degree in Engineering or a related field (Master’s preferred)
• 5
  -8+ years of relevant industry or commercial experience
• Strong understanding of manufacturing processes and applications
• Proven ability to drive sales growth and build customer relationships
• Excellent communication and presentation skills
• Proficiency in Microsoft Office tools
• Willingness to travel as needed
• Primarily office-based with regular travel to customer sites and industry events

Other:

• Ability to handle sensitive and customer-specific information with confidentiality
• Perform other duties as needed to support business objectives

EQUAL OPPORTUNITY EMPLOYER