Lead Service Tech

Join Our Team as a Lead Maintenance Technician in Conway!

Are you a skilled and experienced Maintenance professional looking to take the next step in your career? Rich Smith Management is currently hiring for a Lead Maintenance position at one of our prestigious apartment communities in Bentonville. As a Lead Service Technician, you will play a crucial role in maintaining the day-to-day operations, overseeing on-site service technicians, groundskeepers, and maintenance level employees.

Join our team and contribute to the success of our community while enjoying a complete benefits package and a supportive work environment.

As an equal opportunity employer, Rich Smith Management values diversity and fosters an inclusive workplace. Joining our team means becoming part of a dynamic and supportive community. We offer opportunities for professional growth and a complete benefits package for full-time positions, including insurance options, flexible spending accounts, 401K, paid holidays, and more.

• Regular attendance to work and maintaining a professional and courteous manner with all residents, vendors, contractors, and fellow employees.
• Performing all maintenance and repair work for apartments, supportive buildings, common areas, breezeways, irrigation systems, and grounds.
• Conducting maintenance, repair, and operational tasks on swimming pool equipment.
• Ensuring work is conducted using sound safety practices and notifying the Community Director of any unsafe conditions.
• Completing all service requests promptly and interacting with residents to ensure satisfaction.
• Completing turnkey work in vacant apartments, including debris removal, repairs, replacement, paint, lock & key rotation, and inspection.
• Assisting in the scheduling process of vendors and contractors as directed by the Community Director.
• Adhering to the maintenance portion of the Operating Budget and securing best pricing for parts and labor.
• Maintaining inventory controls for cost-effective operations.
• Keeping the maintenance shop organized, inventoried, and adequately stocked in compliance with OSHA guidelines.
• Being on call for 24-hour emergency maintenance service while maintaining a professional demeanor at all times.

• HVAC or EPA certification required.
• Pool operation and maintenance experience preferred.
• Minimum 2 years of related work experience preferred.
• Knowledge of electrical and mechanical aspects of appliance repair, HVAC troubleshooting and repairs, basic understanding and competency in electricity, refrigeration, plumbing, carpentry, appliance repair, and irrigation systems.
• Availability to work in an on-call capacity related to our 24-hour routine maintenance guarantee.

If you're ready to take on a leadership role and contribute to the success of our community, apply now! Join Rich Smith Management and be a part of a team dedicated to excellence and customer satisfaction. Your expertise as a Lead Maintenance professional will make a significant impact on the overall well-being of our community.