Administrative Assistant

Overview

Job Opportunity:
Intake / Administrative Specialist

Location: Conway, SC

Pay Rate: $15.00 per hour

37.5 hours per week; may go up to 40 hours with manager approval

Join a dedicated team making a meaningful impact in the behavioral health community. The Intake/Administrative Specialist supports the Business Office by providing front-line intake services and general administrative assistance. This role is the first point of contact for patients and families seeking mental health support a key position in ensuring compassionate, efficient, and professional service delivery.

The ideal candidate will be dependable, empathetic, and capable of handling a busy office environment with professionalism and care.

• Perform patient registration and intake using internal computer systems
• Provide excellent customer service, greet and assist patients respectfully and professionally
• Answer and direct phone calls
• Schedule appointments through the internal scheduling software
• Collect and input insurance information accurately
• Maintain patient records and ensure timely data entry
• Provide coverage for the front desk as needed, assisting with patient check-ins and coordination with medical staff
• Support general office operations, filing, scanning, and other administrative tasks as required

Note:

This position may involve occasional standing, walking, bending, filing, and climbing stairs (elevator available).

• Strong interpersonal and communication skills
• Ability to remain calm, patient, and professional in a fast-paced environment
• Reliable, adaptable, and organized
• Proficient with computers and office equipment (phones, printers, scanners, fax machines)
• Demonstrated empathy and respect when interacting with individuals experiencing mental health challenges
• Prior experience in a medical, behavioral health, or professional office setting preferred

• 10-Panel Drug Screen
• TB Test (at the candidate’s expense)

• Onsite position with free parking and designated break area
• Business casual attire required
• Jeans permitted on Fridays (no holes, leggings, sweatpants, t-shirts, or athletic wear)

This position is ideal for someone who enjoys helping others, values confidentiality, and wants to contribute to a team that supports individuals and families navigating mental health services.