Account Lead; Part-Time Event Operations Leadership CCU

We are seeking a high-level operator and people-first leader to step into a critical Account Lead role overseeing large-scale live event operations. This is not a typical part-time position — it is an opportunity to lead, build, and execute at a high level while managing teams of 300–400+ team members and driving operational excellence across every event.

As an Account Lead, you are the quarterback of the entire operation — responsible for planning, organizing, and executing events at the highest level.

• Lead and organize teams of 300–400+ staff members across multiple roles and locations
• Build, develop, and manage a full leadership structure (Site Leads, Area Leads, Stand Leads)
• Create clear leadership plans and ensure accountability across all levels
• Maintain a strong pipeline of future leaders through intentional development

• Develop detailed staffing allocations and leadership plans in advance
• Coordinate with internal admin teams and client stakeholders
• Lead weekly planning calls, leadership meetings, and staff orientations
• Prepare all operational materials (rosters, signage, check-in systems, etc.)
• Ensure all staff are trained, confirmed, and event-ready

(Structured planning, communication, and leadership coordination are essential to success in this role.)

• Serve as the on-site operational leader and client point of contact
• Oversee check-in, staffing flow, compliance, and overall execution
• Lead through high-pressure environments with energy, clarity, and control
• Make real-time decisions to ensure smooth and efficient operations

• Oversee payroll readiness, attendance tracking, and reporting
• Lead debriefs with leadership teams and identify areas for improvement
• Maintain communication with both staff and client to strengthen operations

• Act as the primary bridge between operations, staff, and client leadership
• Maintain consistent communication before, during, and after events
• Ensure alignment on expectations, execution, and continuous improvement

• Strong on-site leadership presence and operational control
• 100% completion of leadership plans ahead of events
• High staffing fulfillment and minimal callouts
• Accurate team allocations and payroll readiness
• Consistent, professional client communication
• Zero compliance issues and strong execution standards

This role is designed to reward performance, ownership, and leadership:

• Monthly Performance Bonus: $100–$500 based on KPIs and execution
• Growth Opportunity:
  Expanded leadership roles and increased responsibility as accounts scale

• A natural leader who thrives in fast-paced, high-pressure environments
• Highly organized with strong operational and planning skills
• A strong communicator who can lead teams and manage client relationships
• Solutions-oriented with the ability to adapt and make decisions in real time
• Committed to excellence, accountability, and team development

This is not just staffing — this is operational leadership at scale.

You are not filling shifts — you are building teams, leading leaders, and driving execution that impacts thousands of guests at every event.

• If you’re looking for a role where you can lead, grow, and make a real impact, this is it.