Team Leader - Residential Childrens Home

Team Leader - Residential Childcare

We believe that every child deserves a safe, stable, and supportive environment to grow and thrive. We are now recruiting a committed and experienced Team Leader to join our dedicated team in our 4 bed EBD residential children's home in Llanfairfechan, North Wales.

We provide high-quality residential care and supported accommodation for children and young people aged 8 to 25. With over a decade of dedicated service, we specialise in supporting young people with complex needs, trauma backgrounds, and emotional or behavioural challenges-offering them stability, growth, and hope for the future.

This is an exciting opportunity to step into a leadership role while positively shaping the lives of young people with complex needs.

The Role

As Team Leader, you will:

Lead shifts and support the team to deliver high-quality care in line with individual care plans
Provide supervision, guidance, and day-to-day support to residential care staff
Oversee and contribute to the development and review of care plans, ensuring consistent trauma-informed care
Support the Registered Manager and Deputy Manager with daily operations and home standards
Promote safeguarding, ensuring all procedures are followed and concerns are addressed appropriately
Build strong relationships with professionals, families, and external agencies
Support the training, mentoring, and development of new and existing staff
Contribute to home maintenance, record keeping, budgets, and reporting systems

What We're Looking For

Essential:

Minimum 1 year's experience in residential childcare
Strong understanding of child development and trauma-informed practice
Level 3 Diploma in Residential Childcare (or working towards)
Excellent planning, organisation, and prioritisation skills
Strong written and verbal communication skills
Knowledge of safeguarding procedures and relevant legal frameworks
Ability to lead by example, act as a role model, and maintain professional boundaries
Proficient in Microsoft Office (Word, Excel, Outlook)
Resilient, motivated, adaptable, and calm under pressure
Flexible to work shifts including weekends and sleep-ins
Full UK driving licence

Desirable:

Level 5 Leadership & Management qualification
Previous supervisory or management experience
Knowledge of residential childcare regulations and quality standards
Strong team leadership and management capabilities

What We Offer

We invest in our people and provide genuine career progression opportunities:

Level 3 & Level 5 Qualification Support (Residential Childcare pathway)
Qualification Completion Bonuses
Pension auto-enrolment
Pay Care Scheme - cashback on medical expenses
Employee Assistance Programme - 24/7 confidential support
Perkbox - discounts at high street and online retailers
Long Service Awards (extra annual leave + bonus payment)
Free meals on shift
Paid DBS
Free parking
Casual dress
Referral programme
Health & wellbeing programme

Experience

Required:

Children's Residential Care - 1 year (required)

If you're ready to be part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do, apply today and help make a genuine difference every single day