Experienced Auto Glass Installation Technician

Overview

As an Experienced Auto Glass Technician, you will serve on the front line of the Safelite customer experience. You’ll bring advanced technical expertise and a strong sense of ownership to every job, in fast-paced, hands-on environments, delivering high-quality workmanship and exceptional service. You will perform complex repairs, replacements, and recalibrations—both in-shop and through our Mobile Glass Shop services—with Safelite’s tools, training, and technology.

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality, and customer service.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Operate Safelite’s tools and technologies (e.g., True Seal®, Ezi-Wire™, Glass Table System, related chemicals, work orders, customer administration systems, and Safelite’s Mobile Resource Management technology).
• Safely operate company and customer vehicles throughout the workday.
• Communicate with customers in person, by text, and by phone; present, promote, and sell Safelite promotional items and services where appropriate.
• Perform other duties as assigned and comply with company policies and standards.

• Education/
  
  Qualifications:
  
  High School Diploma or GED; preferred 2+ years of proven Auto Glass Technician experience.
• Licenses:
  Valid state-issued driver’s license (and any other licenses as required by law).
• Certifications:
  
  Safelite Safe Tech™ certification (required).
• Skills and Abilities:
  
  Ability to lift up to 35 pounds regularly and up to 50 pounds occasionally; ability to stand for extended periods, work in tight spaces, bend and twist; proficient with hand and power tools; safe operation of a motor vehicle; ability to work in various weather conditions; familiarity with Safelite diagnostic tools and ability to troubleshoot and recalibrate; strong problem-solving and communication skills;
  
  ability to read, write, and interpret English; professional appearance and adherence to PPE policies; ability to work flexible schedules and maintain professionalism under pressure; willingness to be monitored via in-cab safety cameras or similar technologies as applicable.

• Competitive weekly pay; incentive for safety-focused items (e.g., $5 per set of wiper blades added for customer safety).
• Benefits package valued at more than $10k, including 401(k) with company matching, medical plans, paid time off, holidays and volunteer days, and opportunities to buy/sell PTO up to 16 hours.
• Up to $5,250 annually in tuition reimbursement; paid training and all necessary tools.

Equal opportunity employer. Safelite is committed to providing reasonable accommodations and complies with applicable laws. This description is not a contract and is subject to change by the employer.