Dental Office Manager

Overview

We are a family dentistry practice looking for an experienced,
Practice Manager to be part of our team. The Practice Manager is responsible for the day-to-day functions of the dental office, as well as the management of staff members. Must have strong leadership abilities to help guide the growth and success of our practice. Must lead by example with compassion, have a high-level work ethic and extensive knowledge of dentistry.

Must be highly competent in managing all business aspects of a dental office. We are looking for someone who can lead our team and help us grow and fulfill the vision for the practice. Our focus is providing excellent service to our patients.

If you have a positive attitude, excellent verbal skills, practice management experience and enjoy helping people receive great comprehensive dental care,

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Lead by example and coach team to provide exceptional patient experiences
• Create, establish and manage internal office protocols and procedures to ensure office efficiency
• Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention, and profitability
• Oversee timely processing of insurance claims
• Oversee collections and accounts receivable
• Schedule team members to ensure adequate shift coverage and facilitate requests for time off
• Serve as opening/closing manager
• Assist in the interviewing, on-boarding and training of new hires
• Communicate with office team regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully
• Lead staff trainings
• Complete administrative tasks, such as bank deposits, revenue posting payroll and invoice processing
• Ensure execution of operational standards, including compliance with the office policies, procedures, and government regulations
• Organize and oversee supply purchases and operations expenses
• Take responsibility for the appearance and functionality of the office
• Ensure maintenance of records in compliance with privacy and security regulations and maintain facilities and equipment in accordance with OSHA standards
• Oversee infection control program to ensure compliance with policies and procedures including staff training, data collection, maintenance of logs and documentation
• Other duties as required

QUALIFICATIONS:

• High School Diploma or equivalent required. Additional education in Health Care Administration preferred
• 2 years of dental office management or supervisory experience required
• Compassionate, friendly and caring individual
• Prior experience with dental management software – Eaglesoft preferred
• Strong knowledge of dental billing and insurance protocols
• Knowledge of dental terminology, procedures and diagnosis

KEY COMPETENCIES

• Excellent customer service and leadership skills
• Ability to plan and prioritize duties
• Confidentiality
• Strong organizational skills
• Proficient computer skills (i.e. Windows, Microsoft Office Suite)

Smile America Partners is the nation's leading in-school dental program founded almost two decades ago by two moms, who happen to also be dentists. The founders saw a tremendous need among underserved school aged children who did not have easy access to dental care and who often suffered from poor oral hygiene, tooth decay, pain and associated medical problems. Knowing that many parents could not take their children to the dentist due to issues including time off from work and transportation challenges, they sought to bring the care to the need.

Today, through its dental partners, Smile America Partners provides preventive and restorative care to approximately 500,000 children per year.

Tooth decay is the most common, and preventable disease among children, more common than asthma. In fact, each year, over 51 million school hours are lost due to oral health related issues.

Smile America Partners affiliates with state licensed dentists, hygienists and assistants who use state-of-the-art portable equipment to provide all services onsite, directly in the school or in a self-contained mobile dental facility on site at the school. If portable equipment is used,…