Collections Specialist

Collections Specialist

As a Collections Specialist, you will coordinate invoice collection and resolve issues related to accounts. You will work independently with various locations to ensure customers meet terms and expectations, while achieving targeted collection goals. You will review the status of delinquent accounts, initiate collection actions, and analyze customer pay practices to recommend actions on delinquent accounts. Your role will involve improving receivable turnover through efficient collection efforts and customer follow-up, as well as coordinating collection efforts with branches and sales representatives.

Responsibilities

• Coordinate invoice collection and resolution of account issues.
• Work independently with various locations to maintain customer terms and expectations.
• Achieve targeted collection goals and objectives.
• Review the status of delinquent accounts and initiate collection actions.
• Analyze pay practices of customers and recommend actions on delinquent accounts.
• Improve receivable turnover through efficient collection efforts and customer follow-up.
• Coordinate collection efforts with branches and sales representatives.
• Discuss financial developments or changes discovered during routine collections.
• Maintain favorable customer relations and provide a high level of service to internal and external customers.

Essential Skills

• Collection experience
• Accounts receivable expertise
• Customer service skills
• Experience with lien releases and waivers
• Understanding of collections and accounts receivable processes
• Experience in the construction industry
• 1 to 2 years of prior collection and customer service experience
• Basic understanding of finance policies
• Strong analytical abilities and high attention to detail
• Proficiency in Excel and other Microsoft software

Additional Skills & Qualifications

• High school diploma or GED required
• Bi-lingual in Spanish/English preferred but not a must have

Work Environment

• The position is based onsite in the Conyers office, operating Monday through Friday from 7:30 AM to 4:30 PM. The office environment consists of close-knit office approximately 15 people, and a warehouse located next to the office. The team currently has seven members, and you will be the eighth member, reporting to the Sr. Manager of Credit Services.

Job Type & Location

This is a Contract position based out of Conyers, GA.

Pay and Benefits

The pay range for this position is $24.00 - $25.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Conyers,GA.

Final date to receive applications

This position is anticipated to close on Jul 3, 2026.