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Patient Experience Coordinator
Job in
Conyers, Rockdale County, Georgia, 30207, USA
Listed on 2026-02-27
Listing for:
Piedmont Healthcare
Full Time
position Listed on 2026-02-27
Job specializations:
-
Healthcare
Healthcare Administration, Health Communications
Job Description & How to Apply Below
Responsibilities
Ensuring response to patients', family members', and visitors' requests, complaints, and concerns. Providing a specific channel for patients and families to obtain information, general assistance, complaint resolution, and referrals to appropriate resources. Facilitating problem resolution. Leading activities of patient representatives and providing the director with administrative support.
QualificationsEducation
- H.S. Diploma or General Education Degree (GED) Required
- Four (4) years of additional related work experience can be substituted for HS Diploma or GED requirement
- Bachelor’s Degree with an emphasis in social and behavior science or public relations-related field Preferred
Work Experience
- 1 year hospital experience in a position requiring interaction with multiple departments. Required
- 4 years additional related work experience can be substituted for degree requirement (5 years total). Required
- Patient Representative experience Preferred
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