Care Coordinator; CCBHC - Rockdale Outpatient Center - Conyers, GA

Care Coordinator (CCBHC) - Rockdale Outpatient Center - Conyers, GA (Project Management)

View Point Health

Job Title:

Care Coordinator (CCBHC)

Job Code: SST
012/Social Service Technician 3

Shift: Full‑Time (40 hours per week on average)

Job

Hours:

8:00 PM - 5:00 PM, Monday – Friday with some evening hours required

Base

Location:

Onsite – Conyers, GA

Division/Department/Program:
Rockdale Outpatient Center

A new service model, Certified Community Behavioral Health Clinics (CCBHC), offer comprehensive, coordinated, and integrated care to individuals living with mental health and substance abuse treatment needs. CCBHCs provide outreach, increase access, improve services, and serve as a "one‑stop‑shop" to those who are currently underserved with mental health and substance use disorders.

The CCBHC Care Coordinator provides initial screening of client needs and assists the client in connecting to needed resources. The Coordinator connects clients with community services and provides follow‑up and monitoring to ensure continuity of care among internal providers and between internal and external providers. The Coordinator facilitates internal and external collaboration to develop person‑centered or family‑centered integrated client treatment plans, interacts with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services, documents and maintains accurate and timely case notes, assists clients with making and coordinating appointments and obtaining supports necessary to keep appointments, facilitates communication between providers within a schedule that meets outlined time frames, and develops and maintains close working relationships with community service providers.

Care coordination consists of engagement and needs identification to coordinate care including referral, linkage, monitoring, and follow‑up. The focus of the interventions includes assisting the individual with
1) developing natural supports to promote community integration;
2) identifying service needs;
3) referring and linking to services and resources identified through the service planning process;
4) coordinating services identified on the IRP to maximize service integration and minimize service gaps; and
5) ensuring continued adequacy of the IRP to meet his/her ongoing and changing needs. The performance outcome expectations for individuals receiving this service include decreased hospitalizations, decreased incarcerations, and decreased episodes of homelessness, increased housing stability, increased participation in employment activities, and increased community engagement.

Travel in Rockdale County.

Perform certain case management duties.

Participate in interdisciplinary case staffing and staff meetings.

Perform other discipline duties when appropriate and needed.

High school diploma/GED and three (3) years of job‑related experience in a social services‑related position; or one (1) year of experience at the lower‑level Social services Technician 2 (SST
011) or position equivalent.

Two (2) years of experience in behavioral health field working with individuals with SPMI or SED or SUD.

Two (2) years experience providing care coordination in home services.

Ability to write, read, speak, and comprehend English and Spanish.

Knowledge of community resources within Rockdale County.

Experience with Care Logic electronic health record system.

Ability to practice flexible range of skills in a fast‑paced environment to support crisis situations and complex behavioral health needs.

Knowledge of community resources within Rockdale County.

Must be able to lift 20 pounds.

Requires long periods of sitting/standing.

Must have valid Georgia driver's license and Motor Vehicle Record in accordance with company policy.

Candidates for selection must pass a criminal background check (including fingerprinting).

Must pass a pre‑employment drug screen and subject to random drug screens.

Any combination of training and experience which would have enabled the…