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Tier 1 Help Desk Analyst — Bilingual IT Support
Job in
Conyers, Rockdale County, Georgia, 30207, USA
Listed on 2026-05-27
Listing for:
Hong Kong Study Skills Research Institute
Full Time
position Listed on 2026-05-27
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
The Hong Kong Study Skills Research Institute is seeking a Help Desk Analyst to provide tier one technical support at DDS Headquarters in Conyers, Georgia. This role involves troubleshooting issues, assisting customers, and managing ticket queues.
Successful candidates will require a high school diploma, at least 6 months of call center experience, and should ideally possess bilingual skills in Spanish. The position demands effective communication and a commitment to high-quality customer service.
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