Deployment Operations Supervisor

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed.

We're proud to share our story and Make Amazing Happen at CDW.

Job Summary:

The Deployment Supervisor oversees end-to-end deployment operations, including production planning, scheduling, inventory and asset management, and coordination with internal teams, vendors, and customers. This role is responsible for ensuring deployments are executed efficiently, on time, within scope, and to quality standards. The Deployment Supervisor plays a critical role in workforce coordination, workflow planning, device delivery, and deployment execution across multiple concurrent projects.

What You Will Do:

Deployment & Production Oversight

* Lead deployment projects from initiation through completion, including development of production plans aligned to project requirements, timelines, and delivery commitments.

* Define project timelines, deliverables, deployment capacity, and required resources by designing and managing efficient deployment workflows.

* Monitor adherence to project plans, proactively resolve issues, and provide clear reporting on deployment progress and risks.

Client, Vendor & Stakeholder Coordination

* Serve as the primary point of contact for deployment activities, providing regular status updates and clear communication regarding milestones, changes, and delivery timelines.

* Manage vendor relationships, including coordination of order management and fulfillment.

* Collaborate closely with internal teams to align deployment requirements, schedules, configurations, and delivery expectations.

Asset, Inventory & Logistics Management

* Maintain accurate vendor and deployment inventory through tracking, reporting, and reconciliation to support timely and streamlined deployments.

* Generate regular asset reports to track the status, condition, and location of devices and equipment.

* Oversee asset labeling and identification processes, including asset labels and laser etching, to support tracking and lifecycle management.

* Coordinate device delivery in accordance with customer timelines and deployment schedules.

Technology & Deployment Enablement

* Oversee the planning and configuration of hardware and software deployments to ensure proper imaging, Intune configuration, Chrome enrollment, and/or ZTE setup.

* Ensure deployment standards, configurations, and processes are consistently applied across projects.

What We Expect of You:

* Proven experience managing production or deployment operations, preferably within a device, logistics, or technology-focused environment.

* Experience leading or supervising teams responsible for deployment, production, or operational delivery.

* Proficiency with workflow planning, workforce scheduling, and capacity management tools.

* Hands-on experience with asset management systems and inventory tracking.

* Background in hardware configuration and large-scale device deployments.

* Strong leadership, organization, and communication skills.

* Experience with Intune, Chrome enrollment, ZTE, and Windows Imaging.

Pay range: $ 81,000- $ 113,000 depending on experience and skill set. Annual bonus target of 5% subject to terms and conditions of plan. Benefits overview:  Salary ranges may be subject to geographic differentials.

Physical Demands and Work Environment

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Responsibilities include performing technical work and problem-solving tasks, with the ability to lift up to 50 lbs. as needed. The role requires the ability to see, hear, talk, touch, reach, bend, stoop, sit, stand, and/or walk. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

CDW is committed to being an AI-fluent organization

As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don't need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision-making, and team performance.

Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new…