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Tier 1 Help Desk Analyst — Fast IT Support
Job in
Conyers, Rockdale County, Georgia, 30207, USA
Listed on 2026-06-07
Listing for:
Novalink Solutions LLC
Full Time
position Listed on 2026-06-07
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Novalink Solutions LLC is seeking a GA DDS Level 1 Help Desk Analyst to provide technical assistance for internal and external customers in Conyers, Georgia. The role involves troubleshooting issues and managing high volumes of calls within a call center environment.
The ideal candidate will have a vocational degree in computer applications and at least 2 years of helpdesk experience, particularly with Outlook and Windows systems. Strong customer service skills are crucial for ensuring satisfaction while resolving technical issues efficiently.
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