Lineside Service Supervisor

Our Story

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as Hill Phoenix and Anthony.

DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer‑centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Line‑Side Delivery Supervisor

Conyers, GA

The Line‑Side Delivery Supervisor ensures uninterrupted production by leading the day‑to‑day delivery of all bill‑of‑material (BOM) and bulk inventories from warehouse staging areas to point‑of‑use (POU) locations on the production floor. This role provides dedicated supervision to coordinate resources, enforce material controls, communicate cross‑functionally, and drive continuous improvement across procurement, inventory control, warehousing, and production support. In addition, the role leads the cycle count and inventory accuracy team, owning count strategy, execution, variance resolution, and system integrity for line‑side, WIP, and warehouse locations.

The position has a direct impact on productivity, customer delivery performance, inventory accuracy, and overall financial results.

• Supervise daily line‑side material delivery operations, including BOM and bulk material movement from warehouse staging to POU locations for all production lines.
• Plan, assign, and manage tugger and milk‑run routes to ensure consistent, timely replenishment aligned with production demand.
• Support and maintain all internal Kanban, supermarket, and bin replenishment processes; ensure bin sizing, card accuracy, and visual controls are effective and maintained.
• Serve as the central point of coordination between Purchasing, Production, Inventory Control, Warehousing, and Shipping to resolve material availability issues and prevent line interruptions.
• Oversee the movement and control of all materials, including subassemblies, WIP, non‑conforming material, returns, and empty containers.
• Own execution of all material transactions and WIP location management to maintain inventory integrity and traceability.
• Lead the cycle count and inventory accuracy function, including development of count schedules, assignment of resources, and adherence to counting standards.
• Analyze and resolve inventory variances using root cause analysis; implement corrective actions to prevent recurrence.
• Ensure timely reconciliation of inventory discrepancies in the ERP/WMS and coordination with Finance and Inventory Control as required.
• Develop, implement, and enforce standard work and SOPs for line‑side delivery, cycle counting, handler routes, and material presentation.
• Monitor performance and respond to shortages, mis‑picks, inventory discrepancies, and delivery misses using structured problem‑solving methods.
• Supervise, train, and coach a team of material handlers, tugger drivers, and cycle counters; manage scheduling, timekeeping, and performance in alignment with company policies.
• Ensure compliance with safety standards, powered industrial equipment requirements, and 5S expectations in all line‑side, WIP, and warehouse locations.
• Support continuous improvement initiatives focused on labor efficiency, inventory reduction, space utilization, and overall material flow optimization.
• Coordinate with third‑party logistics providers as required to support line‑side delivery and inventory accuracy expectations.

• 5+ years of experience in…