Project Manager - Sales

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as Hill Phoenix and Anthony.

DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title:

Project Manager - Sales

Location:

East coast

What we are looking for:

We are seeking a highly organized, proactive, and results-oriented Sales Project Manager to support our regional sales team. The Sales Project Manager serves as the critical link between the Regional Sales Manager, field contractors, plant operations, and customers, ensuring the successful execution of projects from opportunity development through implementation.

This role is responsible for driving project planning, communication, issue resolution, risk management, and customer satisfaction while supporting revenue growth and operational excellence. Reporting directly to the Regional Vice President, the Sales Project Manager must be capable of managing multiple priorities, resolving issues related to Hillphoenix equipment and retail construction projects, and operating with minimal supervision. The ideal candidate is a self-starter who takes ownership, acts with urgency, and consistently delivers solutions that strengthen customer relationships and support the long-term growth of the business.

The Project Manager would provide on-site customer interface to create a strong customer care environment and feeling of support and issue resolution. The support of the sales team and their path to increasing sales will help deliver the AOP year in and year out. This person would preferably have a background in areas that cover supermarket Construction, service, and/or Installation.

The candidate must have excellent project management, communication, customer, and interpersonal skills. The individual should have experience in dealing with individuals at multiple levels of the organization. Key to success in the position and the company is too “live” the culture and core values of the Company. This position offers the opportunity to play a key role in supporting customer success, strengthening strategic relationships, and driving the continued growth of the business.

What you’ll be responsible for in this role:

Manage customer projects from sales through completion.

Coordinate cross-functional teams including Sales, Product Management, Operations, and Field Service.

Develop project timelines, milestones, and deliverables.

Communicate with contractors and GCs, and customer project managers.

Monitor project progress, identify risks, and implement corrective actions.

Serve as the primary point of contact for customers during project execution.

Facilitate project status meetings and communicate updates to the Regional Sales Team.

Track project open action items, scope changes, and open work authorizations for field work to be performed.

Ensure customer requirements are clearly documented and understood.

Support sales teams with project planning, scheduling, and implementation…