Guest Services Representative

Conyers Mitsubishi is redefining the car‑buying experience. We’re moving away from the traditional salesperson model and creating a customer‑focused, no‑pressure environment where guests feel comfortable, informed, and excited about their purchase. As a Guest Services Representative, you’ll be the face of our dealership, guiding customers through an enjoyable and stress‑free buying journey. Your goal is to deliver an exceptional experience from the moment a guest arrives until they drive home in their new vehicle.

We believe purchasing a vehicle should be enjoyable, transparent, and memorable—not stressful. If you love working with people, enjoy learning new technology, and want to be part of a team that’s transforming the dealership experience, we’d love to meet you.

• Greet and welcome every guest with a warm, friendly attitude.
• Create a fun, engaging, and pressure‑free customer experience.
• Conduct vehicle walkarounds and product demonstrations.
• Prepare vehicles for customer demonstrations and deliveries.
• Complete a thorough vehicle delivery, ensuring customers are comfortable with their new purchase.
• Pair customers’ phones with their vehicles and demonstrate key technology and convenience features.
• Educate customers on safety systems, infotainment, connectivity, and other vehicle features.
• Answer customer questions in person and over the phone with professionalism and enthusiasm.
• Stay up to date on the latest vehicle technology and features to confidently assist customers.
• Work as part of a team to provide an outstanding dealership experience.

• A genuine passion for helping people.
• Positive attitude and an energetic, welcoming personality.
• Strong communication and phone skills.
• Tech‑savvy with the ability and desire to learn new vehicle technology.
• Comfortable teaching customers how to use vehicle features and connected services.
• Professional appearance and strong attention to detail.
• Dependable, coachable, and eager to learn.
• Customer service, hospitality, retail, or automotive experience is a plus, but not required.

$17 - $18 hourly