Accountability Court Intake Coord​/Case Mgr-Family Treatment Ct

Family Treatment Court Case Manager

This position is responsible for the primary case management for Family Treatment Court (FTC) participants.

• Ensure participants understand program requirements and schedule for services, and ensure they receive the Participant Handbook and provider contact information

• Develop individual case plans based on participant assessments including FTC requirements, community resources, and personal goals; FTC case plans will complement DFCS case plans, and will be revised as new assessments are conducted

• Maintain regular contact with participants, face to face (in person or virtual) at least weekly, and more often via phone, text and/or email

• Participant check-ins will include:

o Treatment compliance

o Drug screen results

o Surveillance reports

o NA/AA groups, support groups and sponsor contact

o Incentives/sanctions

o Employment/education updates

o Housing concerns

o Child visitation

o Other resources/services, as indicated

• Make referrals to community resources as needed; assist participants with applications/enrollment and appointments

• Research and be knowledgeable on community supports, including employment and education opportunities, housing, in-patient treatment, support groups, childcare, and DHS OFI services such as TANF, CAPS, and Medicaid

• Provide crisis management for participant lapse/relapse and other situations that may disrupt the participant's progress in FTC; assist with referrals for therapeutic response as needed, including in-patient treatment

• Coordinate treatment groups; maintain communication with providers on participant attendance and engagement

• Coordinate random drug screens with Accountability Court Lab; maintain communication with Lab on participant compliance and test results

• Conduct Phase Up/Graduation appointments with participants to review paperwork and requirements of Phase Up/Graduation packet to present to the FTC team

• Purchase incentives; put together gift bags for phase up and graduation

• Under the direction of the FTC Coordinator, participate in team meetings and prepare updates for court staffing; lead court staffing in the absence of the FTC Coordinator

• Provide support to the FTC Coordinator in preparing grant reports and court notes

• Utilize Case Worx or current case management software for all notes; maintain up to date documentation; maintain participant electronic and paper files

• Update GPRA evaluations in SPARS every six months (SAMHSA grant requirement)

• Serve as liaison for communication between hearings, facilitating communication between team members and sending interim updates

• Attend and participate in conferences, court hearings, meetings and committees as needed; attend other agency meetings such as DFCS Family Team meetings and school meetings as support for participants

• Knowledge of principles, best practice standards, procedures, operations and functions of Rockdale County

• Knowledge of applicable county, state and federal laws

• Knowledge of legal terminology, documents, juvenile court procedures, practices and operations

• Knowledge of individual and group behavior, the juvenile justice system, and accountability courts

• Knowledge of counseling techniques, chemical dependency diagnosis and treatment, mental health diagnosis and treatment, and available system and community resources

• Knowledge of the effects of trauma on brain development and youth behavior, and trauma-informed treatment

• Skill in operating modern office equipment.

• Ability to use judgment and discretion

• Ability to establish and maintain effective working relationships with elected and appointed officials, employees and the general public

• Ability to assemble information and generate written reports and documents in a concise, clear and effective manner

• Ability to maintain strict confidentiality

• Ability to handle multiple interruptions and adjustments to priorities daily

• Ability to carry out oral and written instructions and read, interpret and apply laws, policies, rules and procedures

• Associate degree in Social Science, Criminal Justice, or a related field;
Bachelor's degree preferred

• Three (3) years working experience in social service or criminal justice or an equivalent combination of education and experience

• Valid State of Georgia driver's license