Store Manager In Training

• Disability (Short term & Long Term)
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

Buff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. Buff City Soap products are fresh, made daily in each soap makery with ingredients you can pronounce. We are currently accepting applications for a Store Manager. The Store Manager contributes to Buff City Soap’s success by leading a team to create and maintain the Buff City Experience for our clients.

The Store Manager is responsible for managing the overall operation of the makery, including supervising staff, making staffing decisions (hiring, training, evaluating, disciplining, discharging, staffing, and scheduling), ensuring client satisfaction, monitoring staff performance, handling minor maintenance issues, maintaining cleanliness, and managing safety and security. The role requires modeling and acting in accordance with Buff City Soap principles to deliver an exceptional client experience.

• Developing and coaching employees to provide excellent client experiences.
• Addressing client concerns promptly.
• Maintaining a positive example and calm demeanor during busy periods.
• Ensuring a client-first attitude and holding team accountable for service quality.
• Driving company metrics by developing action plans and motivating the team.
• Promoting integrity, honesty, and the company’s culture, values, and mission.
• Delegating responsibilities to ensure smooth operations.
• Managing stock of raw materials, finished products, and supplies.
• Maintaining store conditions and visual merchandising standards.
• Overseeing production, cleanliness, maintenance, sanitation, and organization of the makery.
• Managing staffing levels to support employee development and operational needs.
• Ensuring compliance with wage and hour laws.
• Using operational tools to plan and achieve excellence, including labor guidelines, reports, cash, and inventory management.
• Analyzing financial reports to identify trends and address issues.
• Conducting performance assessments and setting performance goals.
• Managing ongoing sales efforts.
• Working a minimum of 5 days a week, approximately 40-45 hours, with varying shifts based on business needs.
• Having reliable transportation to perform bank visits as needed.

• College education preferred but not required.
• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage in a fast-paced environment and handle multiple situations.
• Strong client service, operational, problem-solving, and organizational skills.
• Leadership skills with the ability to coach and mentor.
• Team-building skills.
• Ability to prioritize and delegate tasks.

• Ability to stand and walk for long periods.
• Sensitivity to scents and fragrances.
• Dexterity of hands and fingers.
• Ability to lift or assist in lifting items up to 50 lbs.
• Ability to perform various physical movements including reaching, climbing, balancing, twisting, stooping, kneeling, or crouching.
• Ability to perform cleaning functions such as dusting, sweeping, mopping, and scrubbing.