Membership Manager

The Cookeville-Putnam County Chamber of Commerce is seeking a dynamic and organized professional to serve as Membership Manager. This position plays a key role in supporting and engaging our business community through strategic marketing, event execution, membership development, and partnership coordination. Applications are being accepted until 5:00 PM on March 9 and should be submitted to Angie Wells at

Membership Manager

1

West First Street, Cookeville, TN 38501

Director of Membership

None

Full-time, non-exempt.
Monday – Friday, 8:00 AM – 5:00 PM
Occasional early mornings and evenings required.

Commensurate with experience.

This position plays an integral role in advancing the Chamber’s mission to support a vibrant local economy through networking opportunities, education, advocacy, and strategic partnerships. The Membership Manager assists with event coordination and promotion, oversees marketing and communications, supports membership growth and retention, and manages key engagement programs including Ribbon Cuttings and the Adopt-A-School program. This role is essential in strengthening member engagement and enhancing the Chamber’s visibility within the business community.

Duties include:

• Assists Membership Director in coordinating Chamber events from planning through execution.
• Oversees full event setup and breakdown including signage, registration, presentations, and branded materials. Manages on-site logistics including timing, audiovisual support, and volunteer coordination.
• Collects Ribbon Cutting applications and schedules events in partnership with member businesses, creates event pages, and distributes calendar invitations to targeted audiences.
• Maintains inventory of ribbons, beverages, event supplies, signage, and other event set-up materials.
• Keeps up-to-date contact lists for Ribbon Cutting and Adopt-A-School invitations.

• Assists in developing marketing and promotional strategies for Chamber programs, events, and membership initiatives across digital and traditional platforms.
• Creates all digital and print marketing materials including graphics, flyers, signage, banners, presentations, and branded assets.
• Manages all Chamber communication channels including social media, website content, event listings, and email marketing.
• Develops and distributes the monthly newsletter, weekly email communications, and press releases for Ribbon Cuttings, Adopt-A-School ceremonies, and other Chamber activities.
• Creates presentations and assists in drafting talking points and scripts for events and speaking engagements.
• Monitors and analyzes social media and email marketing performance metrics to evaluate effectiveness and audience engagement.

• Manages administrative and partnership functions of the Adopt-A-School program.
• Promotes the open enrollment period through targeted marketing efforts.
• Collects and processes applications, facilitates communications with Putnam County School System (PCSS) administration, and coordinates school adoption events. This includes scheduling and communicating with school leadership, PCSS members, businesses, speakers, elected officials, and Chamber representatives.
• Maintains accurate and up-to-date records of participating businesses and schools.

• Recruits new Chamber memberships and recommends appropriate membership tiers based on business needs.
• Conducts or assists with monthly member check-in calls to strengthen relationships and identify opportunities for engagement.
• Manages the Monthly Membership Spotlight including selecting featured members, coordinating interviews, and developing promotional content.
• Assists with managing member event postings and job listings on the Chamber website.
• Assists in administration of the Chamber Ambassador program including meeting materials, point tracking, and group communications.
• Engages and educates the business community about the Chamber’s mission, programs, and benefits to enhance overall member value.

• Proven…