Quality Manager

Plant Quality Manager

Insight Global is seeking a Plant Quality Manager for a leading Tier 1 automotive manufacturing client. This individual will serve as the primary quality leader for the plant, acting as the voice of the customer while partnering with production, engineering, and executive leadership teams. The ideal candidate will bring deep expertise in automotive quality systems, customer relationship management, and advanced problem-solving methodologies.

They will lead a team of quality professionals, drive corrective action initiatives, oversee compliance with IATF and customer-specific standards, and navigate complex manufacturing challenges in a rapidly evolving automotive industry. This role is ideal for a strong, customer-facing quality leader who can translate technical issues into business solutions, build high-performing teams, and successfully operate in a fast-paced, high-pressure manufacturing environment.

Responsibilities include:

• Serve as the voice of the customer within the manufacturing plant
• Lead customer discussions regarding quality concerns, financial impacts, and corrective actions
• Manage and develop a quality organization consisting of engineers, lab technicians, and quality technicians
• Ensure compliance with IATF standards, customer requirements, and quality systems
• Analyze quality trends, identify root causes, and implement corrective actions
• Track customer scorecards, satisfaction metrics, and quality costs
• Collaborate with production, corporate leadership, and regulatory bodies
• Ensure quality standards are consistently followed across multiple departments and teams
• Lead quality audits, risk assessments, and compliance initiatives
• Address complex manufacturing challenges related to product variation, transportation defects, and evolving EV industry requirements
• Drive continuous improvement initiatives and simplify complex technical issues for stakeholders