Broker, Social Work, Community Health

Responsibilities

• Apply a person-centered approach to client and program functions
• Coordinate day-to-day implementation of contractual requirements within state Medicaid guidelines
• Create care plans based on client needs
• Train clients on services, timecard submission, and current program roles and responsibilities
• Audit services and report findings to the contracted entity
• Assist with plan and budget development, submissions, and revisions
• Provide service to clients, employees, third-party organizations, and MCOs
• Support daily operations and client advocacy
• Collaborate with stakeholders regarding service delivery
• Conduct advanced reporting and oversight activities
• Handle complex service programs and special projects
• Lead, supervise, and complete special projects, including care-plan development and implementation
• Market services to referral sources
• Represent the company at stakeholder, health, and provider fairs
• Enroll clients and employees in services, including service/support plans and budgets
• Assist clients with program eligibility requirements
• Travel to client homes or other destinations for client meetings
• Conduct client assessments and contacts
• Maintain timely and accurate documentation in the CRM database
• Compile information for internal or external auditors
• Supervise deliverables and ensure timely project completion
• Comply with legal requirements, standards, policies, and procedures
• Perform other duties as assigned

• A four (4) year degree in Human Services and at least one (1) year professional experience working with elderly people, adults with physical disabilities, individuals with intellectual disabilities, or persons with developmental disabilities; or
• A four (4) year degree in any other subject and two (2) years professional experience working with the listed populations; or
• A two (2) year degree in Human Services and at least five (5) years professional experience working with the listed populations
• Must have reliable transportation
• If driving, a valid driver's license and auto insurance are required
• Must provide own reliable Internet service for the hybrid position
• Legally authorized to work in the United States
• Comfortable with public speaking
• Effective communication, problem-solving, and decision-making skills
• Computer efficiency
• Ability to prioritize and multitask
• Bilingual preferred in various locations

Demonstrates expertise in client advocacy, care plan development, and compliance with Medicaid guidelines while effectively managing service delivery and stakeholder collaboration. Proficient in conducting assessments, audits, and advanced reporting to ensure quality service for individuals with disabilities.

• Client Advocacy
• Care Plan Development
• Medicaid Compliance
• Public Speaking
• Effective Communication

• Client Assessment
• Care Plan Creation
• Budget Development
• Service Coordination
• Documentation Management

• Problem-Solving
• Decision-Making
• Multitasking
• Prioritization

• Valid Driver's License
• Auto Insurance

• Human Services
• Medicaid Guidelines
• Elderly Care
• Intellectual Disabilities
• Developmental Disabilities

• CRM Database