Program Manager - Riverwind IRTS; Coon Rapids, MN

People Incorporated Mental Health Services is seeking a Program Manager to help lead our team at Riverwind IRTS (Intensive Residential Treatment Services) located in the quiet, residential Thompson Heights neighborhood of Coon Rapids. Nestled within the north metro suburbs of Minneapolis, our community-based programs provide critical mental health support to individuals in need. This program integrates mental health, medical, and substance use care in an inpatient, 24-hour, supervised setting.

These services help individuals who are experiencing a mental health crisis or have acute mental health symptoms.

Full‑Time Monday‑Friday, 8:00am‑4:00pm, Flexibility with start and end times.

Riverwind IRTS: th Ave NW, Coon Rapids, MN 55433

• Unlicensed Program Manager: $72,758 - $86,000, plus $1,000 hiring bonus for external candidates.
• Licensed Program Manager: $83,665 - $89,122, plus $2,000 hiring bonus for external candidates.

People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.

• Support organization’s Mission, Vision and Values as well as program and organisational policies, procedures and service standards, ensuring staff understand and integrate accordingly.
• Responsible for overseeing a program’s staff, budget, licensing, and compliance requirements.
• Manage program time and work schedules, ensuring proper staffing occurs to meet the needs of the clients.
• Attract, hire, orient and retain high‑quality staff providing training, assessing strengths and development needs and providing timely and specific feedback.
• Manage the work of assigned program staff to ensure adherence to quality standards and proper procedures, providing coaching when errors or problems are discovered.
• Provide guidance and evaluation of client development plans and progress toward identified goals.
• Responsible for the review of all documentation of case and progress notes of licensed and unlicensed staff ensuring that they are accurate and timely entered into the Electronic Health Record (EHR).
• Responsible for reviewing and signing billing related inquiries and that it is done in a timely manner.