Regional Carrier Representative

Position Summary

Regional Carrier Representative at Anderson Trucking Service, Minnesota. Responsible for enhancing and expanding the carrier base of ATS Logistics Services, Inc. in an assigned region by implementing sound marketing and customer‑service principles to attract and retain qualified carriers. Works both in‑house and across various ATS divisions throughout the U.S. and serves as the liaison between carriers and shippers.

• Contact existing, inactive, or potential carriers
• Negotiate rates with carriers to handle customer shipments
• Learn to sell our well‑recognized product
• Dispatch qualified carriers to available freight, providing all pertinent information for a high level of service
• Respond to questions, investigate and resolve problems as needed, and update carrier trips in the data system
• Update computer system to reflect accurate information
• Maintain pricing and rate quoting competitive to current market conditions
• Manage a book of business in excess of a million dollars annually
• Act as a liaison between carriers and shippers

• Higher education (two‑ or four‑year degree) preferred but not required
• Good understanding of marketing, sales, and customer service
• Strong computer proficiency in Microsoft Excel, Word, and Outlook

• Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations
• Analytical – collects and researches data
• Customer Service – manages difficult customer situations; responds promptly to customer needs; meets commitments
• Communication – speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; writes clearly and informatively; reads and interprets written information
• Teamwork – balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit
• Organizational Support – follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values
• Attendance/Dependability – consistently at work on time; follows instructions; completes tasks
• Judgment – sets and achieves challenging goals; measures self against standard of excellence
• Motivation – sets and achieves challenging goals; measures self against standard of excellence

Total cash compensation range for this position is $46,000 to $61,000, including a base salary range of $40,000 to $55,000 and a first‑year training incentive of $6,000. Base salary is determined by experience, education, certifications, and geographic location. Employees may be eligible for performance‑based incentives varying with individual and company performance. Anderson Trucking Service offers a comprehensive benefits package, including health, dental, and vision insurance;

a 401(k) retirement plan effective the month after 60 days of employment; paid holidays; paid time off; professional development opportunities; wellness programs; and employee assistance resources.