Senior Strategic Account Manager, Johnson & Johnson

Senior Strategic Account Manager, Johnson & Johnson – Mid Atlantic, Remote

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The Senior Strategic Account Manager, Johnson & Johnson is responsible for accelerating growth across one of SAS’s most strategic Health & Life Sciences customers. This role drives expansion by deepening executive relationships, uncovering new use cases, and expanding SAS’s enterprise footprint across J&J’s global businesses. You will lead complex, multi-stakeholder sales cycles, orchestrate cross-functional SAS teams, and deliver solutions that create measurable business and innovation impact at global scale.

• Position and leverage sales and business development opportunities to grow and retain dedicated, strategic internal customers at all levels within Johnson and Johnson’s organization.
• Understand complex business needs of Johnson and Johnson and qualify types and levels of opportunities in or out accordingly.
• Implement aspects of strategic account management and development.
• Work closely with SAS management and executive teams.
• Create, negotiate and finalize contracts with cross-functional teams.
• Manage customer satisfaction levels and coordinate/delegate value-adding activities.
• Develop a working understanding of company pricing and licensing procedures.
• Collaborate with EMEA and AP Account Executives to successfully secure additional global business opportunities.
• Perform other duties as assigned.

• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

• Bachelor's degree, preferably in Business, Marketing, MIS, or other relevant discipline.
• Minimum of eight years of experience within Life Sciences vertical.
• Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./ peer review). Level at which career may plateau.
• Determines methods and procedures on new assignments and may coordinate activities of other personnel. (Team Lead).
• Proven ability to successfully manage a global Life Sciences account.
• Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
• Knowledge of advanced strategic sales techniques; knowledge of hardware and/or software acquisition cycles and buying influences.
• Advanced knowledge of industry software and hardware terminology and concepts; knowledge of SAS solutions and services preferred.
• Excellent written and verbal communication skills, strategic selling skills, skills in analyzing and evaluating territory dynamics to develop and implement a sales plan.
• Ability to initiate and lead projects; ability to work effectively in a team environment; ability to relate technical and business concepts to SAS applications and user needs; ability to work independently and as part of a team; ability to travel on a frequent basis.
• Ability to travel 50% or as business needs require domestically and internationally.

• Sales Planning:
  Develops and executes strategic sales plans to achieve revenue targets and drive business growth.
• Customer Centricity:
  Prioritizes customer needs and delivers tailored solutions that enhance satisfaction and loyalty.
• Relationship Building:
  Cultivates strong, trust-based relationships with clients and stakeholders to foster long-term partnerships.
• Obstacle Navigation:
  Proactively identifies and overcomes…