Director, Product Management

Overview

The Director, Product Management is a senior product leadership role responsible for defining and driving product portfolio strategy across multiple product domains within Health Edge’s healthcare payer software solutions. This role provides strategic direction, ensures alignment to enterprise business objectives, and leads high‑impact product initiatives that drive market differentiation, revenue growth, and customer value.

This leader operates as a portfolio owner and organizational influencer, accountable for long‑term product vision, investment prioritization, and cross‑functional execution across engineering, go‑to‑market, operations, and customer‑facing teams. The Director also builds and develops product leadership capability, establishing scalable product management frameworks and operational rigor across teams.

With Health Rules Payer, our integrated solutions suite includes the industry's leading, digital, next‑generation claims administration processing system, business intelligence, integration capabilities, a unique to industry configuration and promotion application, and home and host processing support available on both public and private clouds. The fact is, a Core Administrative Processing System (CAPS) needs to do much more than just core administrative processing.

That’s why Health Rules Payer has been ranked number one in its class among CAP solutions. Besides delivering 90%–97% first‑pass auto‑adjudication rates and 99%+ accuracy, it enables our customers to react swiftly to the latest regulatory shifts and competitive pressures. It opens the door to new value‑based reimbursement models, benefits plans, and provider contracts. The complete suite of solutions from Health Edge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.

• Define and drive multi‑year product vision and strategy across multiple product areas or solution domains.
• Translate corporate and portfolio strategy into cohesive product investment priorities and roadmap direction.
• Own product portfolio performance, ensuring alignment with revenue targets, market growth opportunities, and customer outcomes.
• Lead build, buy, and partner decisions and guide investment trade‑off decisions across product lines.
• Partner with executive leadership to shape product strategy, business cases, and long‑range planning.

• Establish governance and operating frameworks that ensure consistent, high‑quality product development and delivery across teams.
• Provide strategic oversight across the end‑to‑end product lifecycle, from market discovery and concept development through launch, adoption, and optimization.
• Guide prioritization across multiple roadmaps to balance customer value, regulatory requirements, and business impact.
• Ensure scalable product management methodologies and tools are implemented across the organization.

• Serve as a subject matter leader in healthcare payer technology, including claims processing, care management, provider administration, and member experience solutions.
• Anticipate regulatory and industry trends, translating market and policy changes into product strategy.
• Strengthen relationships with strategic customers, industry partners, and ecosystem stakeholders.
• Represent Health Edge product vision externally through industry events, customer forums, and executive engagements.

• Partner with Engineering, UX, Marketing, Sales, Customer Success, and Implementation leaders to drive successful commercialization and customer adoption.
• Influence enterprise initiatives including digital transformation, platform modernization, interoperability, and AI‑driven innovation.
• Lead strategic planning activities including annual portfolio planning, product investment modeling, and product performance reviews.
• Ensure alignment between product strategy, go‑to‑market strategy, and customer value realization.