Senior Deal Desk Analyst

Employer Industry: Web Operations and Digital Services

• Salary up to $102,000
• Flexible time off, sick days, and 13 paid holidays
• Comprehensive medical insurance including health, dental, and vision
• Paid parental leave along with fertility, adoption, and other family planning benefits
• Opportunities for professional development with access to Linked In Learning
• Supportive and collaborative work environment within a dynamic team

• Serve as a trusted strategic adviser to Sales on enterprise deal-related matters, including high-value and non-standard transactions
• Provide proactive support for creative deal structuring and act as the escalation point for complex deals
• Review Order Forms for accuracy, pricing, and compliance while identifying patterns in exceptions
• Manage the queue and approval process for sales orders, refining escalation frameworks for improved efficiency
• Analyze and report on transaction trends and efficiency metrics, presenting insights to leadership

• 5-8 years of sales, finance, or operations experience, with at least 3 years in a Deal Desk or similar commercial operations role
• Proven track record of managing complex software deals through the full order lifecycle
• Detail-oriented with the ability to multitask and prioritize in high-volume situations
• Strong written and verbal communication skills, with a collaborative attitude in a remote-first environment
• Proficiency with Salesforce and other contract lifecycle management tools

• Experience optimizing workflows or building reporting within Salesforce, CLM, or CPQ tools
• Positive, collaborative attitude with a sense of humor

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