Senior Program Operations Associate; Associate Manager

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Engage directly with children and communities to promote literacy and education
• Work in a culturally responsive environment, reflecting local values and contexts
• Contribute to meaningful program development and implementation in rural Appalachia
• Collaborative work with cross-functional teams to enhance program effectiveness
• Opportunity to make a positive impact on children's literacy and education

• Coordinate day-to-day implementation of assigned literacy programs, ensuring activities are delivered on time and to quality standards
• Serve as the primary liaison for assigned partner schools and community-based organizations, supporting relationship management and issue resolution
• Track program timelines, deliverables, and resources for assigned programs, flagging risks and delays
• Conduct site visits to observe program implementation and provide clear, actionable feedback to partners
• Contribute implementation insights and lessons learned related to program delivery in Tennessee and Appalachia

• 3–5 years of professional experience in children’s literacy, elementary education, or education-focused programs in the United States
• Demonstrated familiarity with rural Appalachian communities and school environments
• Experience coordinating programs or projects involving multiple partners and timelines
• Strong organizational skills and ability to manage multiple priorities independently
• Proficiency with Microsoft Office (especially Excel) and comfort learning new tracking tools and systems

• Prior professional experience working in rural Appalachian education or community-based programs

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