Program Coordinator

Employer Industry: Healthcare Services

Why consider this job opportunity:

• Salary up to $52,000
• Comprehensive benefits package including medical, dental, and vision coverage
• Incentive and recognition programs to reward outstanding performance
• Opportunity for career advancement within a dynamic healthcare organization
• Supportive work environment with a focus on member satisfaction
• Flexibility to work in a fast‑paced and adaptable setting

What to Expect (Job Responsibilities):

• Verify reward requests based on preventive services appropriate for members, following established guidelines
• Conduct outreach to inform members and providers about reward guidance and status
• Collaborate with teams to track and document program requirements and implementation
• Document and present technical improvement findings related to the Member Rewards Program
• Assist in creating and updating member and provider materials

What is Required (Qualifications):

• High School/GED Diploma from an accredited institution
• Basic knowledge of MS Word, Excel, Access, and Outlook
• Strong organizational skills and ability to manage responsibilities in a high‑volume environment
• Good communication (verbal and written) and interpersonal skills
• Flexibility and adaptability to new assignments and computer applications

How to Stand Out (Preferred Qualifications):

• Associate’s degree from an accredited institution with 2 years of work experience
• Experience processing reward card requests
• Bilingual in English and one or more languages (e.g., Spanish, Mandarin, Cantonese)
• Familiarity with medical terminology
• Experience addressing member inquiries in a managed care environment

#Healthcare Services #Career Opportunity #Competitive Pay #Employee Benefits #Member Satisfaction

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