Intake Specialist

Employer Industry: Healthcare Management Why consider this job opportunity

• Salary up to $63,000
• Access to comprehensive benefits including health, dental, vision, life, and disability insurance
• 401k retirement program with employer contributions
• Paid time off and tuition reimbursement for professional development
• Recognized as one of the World’s Most Ethical Companies® and ranked #1 on Charlotte’s Healthiest Employers list
• Opportunity to work remotely and be part of a team committed to transforming the healthcare industry

• Serve as the first point of contact for network providers, physicians, and members, processing authorization requests via phone, fax, and web
• Collect and transfer non-clinical and structured clinical data
• Verify eligibility and physician participation for authorization requests
• Provide excellent customer service to callers following up on existing authorization requests
• Perform other duties as directed by the supervisor

• Minimum educational requirement:
  High School Diploma or GED
• 0 or more years of applicable work experience
• Strong written and verbal communication skills
• Attention to detail and ability to operate computer programs and software
• Ability to adapt quickly to changing priorities and meet deadlines

• 1 year of applicable experience in a medical, healthcare, and/or contact center setting
• Proficient in data entry and customer service skills

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