Director, Patient Services Patient Strategy

Definium Therapeutics is a late-stage clinical biopharmaceutical company and our mission is to forge a new era of psychiatry by applying scientific rigor to psychedelics, with the goal of developing accessible treatments that unlock healing at scale.

Our leadproductcandidate,lysergidetartrate(our proprietary orally disintegrating tablet form oflysergide(LSD) D-tartrate),represents a highly differentiated, potential best-in-class opportunity for patients suffering from generalized anxiety, major depressive disorder, and posttraumatic stress disorder. Our early stage pipeline includes DT402, the R-enantiomer of MDMA and is under development to target the core symptoms of autism spectrum disorder (ASD), specifically addressing social communication challenges.

Guided bythe recognitionthat patients deserve more than better, Definium is relentlessly advancing a new generation of therapeutics intended to addresstheunderlying causes of psychiatric and neurological disorders. By turning evidence into impact, Definium aims to change the trajectory of today’s mental health care crisis and enable a healthier future. Headquartered in New York, Definium Therapeutics trades on Nasdaq under the symbol DFTX.

Together we are moving psychiatry forward - beyond better, into a boundless future. Join us!

The Director,Patient Services Patient Strategy  will own thedevelopmentofandensure the successful execution ofthe Patient Servicesstrategyto drive the successful commercial launch of DT120, working closely with Regulatory,Marketing,Legal, and cross-functional commercial teams to align with corporate goals. This role willdrivehow

Definium

Patient Services supports patientsacrossonboarding,treatment preparation,all aspects ofREMS,and ongoing support, while ensuring all initiatives meet stringent regulatory standards (e.g., FDA).This role is responsible forthestrategy creationandensuringthat DefiniumPS Case Management teamsare set up for success as they engage with patients and external parties.

Responsibilities:

• Develop and executepatientsupportstrategies to support the successful launch and commercialization of DT120
• Support development and implementation ofpotential REMS For DT120via partnership with Compliance and other internal and external partners
• Design, continuously refine, and operationalize the end-to-end patient/care partner journeys-from referral through long-term follow-up-ensuring a seamless andcomplianttreatmentexperience
• Translate patient support strategy into operational workflows, business requirements, CRM functionality, reporting needs, and digital capabilities to enable scalable execution
• Identify opportunities to leverage AI-enabled capabilities, automation, and digital engagement to enhance patient experience, operational efficiency, and proactive patient support.
• Createexternal materialsdriving positive engagement with DT120 and Definium team members
• Create internal training materialsensuring that allpatientfacing teamshave the required expertiseonDT
  120, REMS, and Definium Patient Services
• Ensure Patient Services strategies supportpatientswith ongoing REMS related education and compliance needs
• Utilizedataand analytics todrive departmental, program, andpatientsuccess
• Manage team of direct reportsdriving both team culture and overall success
• Work across PS teams toimplementpatient journey
• Lead Patient Services launch readiness activities including SOP development, training, operational testing, governance, and cross-functional launch planning.
• Drive overly department culture as memberof Patient Services Leadership Team
• Oversee the promotional review process (MLR/PRC) to ensure all patient-facing marketing materials are compliant with regulatory requirements
• Partner with Medical Affairs, Marketing,…