Manager, Language Operations

Job Description

Welcome to AMN Healthcare — Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

• Named to Becker’s Top 150 Places to Work in Healthcare— three years running.

• Consistently ranked among
  
  SIA’s Largest Staffing Firms in America.

• Honored with Modern Healthcare’s Innovators Awardfor driving change through innovation.

• Proud holder ofThe Joint Commission’s Gold Seal of Approval for Staffing Companiessince 2006.

The Manager, Talent Acquisition – Language Services will lead and evolve a high‑volume, service‑oriented recruiting function supporting a globally distributed Language Services organization. This role is responsible for driving hiring outcomes, strengthening leadership accountability, and balancing data‑driven execution with strong people leadership and team engagement.

The ideal candidate is an experienced Talent Acquisition leader who can coach and develop leaders
, ensure recruiting teams consistently hit hiring goals, and adapt strategies across different cultures, geographies, and regulatory environments. This role plays a critical part in ensuring the organization has the right interpreters and language professionals in place to support growth—today and in the future.

• Lead and develop a recruiting organization consisting of 4 direct reports (2 Supervisors, 2 Leads) and a total team of ~14 recruiters
• Drive accountability across supervisors and recruiting teams, ensuring consistent performance against hiring goals
• Coach and develop leaders to strengthen ownership of team results and KPI attainment
• Balance operational rigor with motivation and engagement—serving as both a data‑driven leader and team “cheerleader”

• Ensure the recruiting function is streamlined, scalable, and aligned with business goals
• Transition recruiting operations and reporting to Workday , replacing Salesforce-based workflows
• Partner with the business to develop and adjust sourcing and hiring strategies based on monthly hiring demand
• Lead adoption and effective use of recruiting tools and platforms, including Jobma for interviewing
• Support expansion of recruiting efforts beyond Mexico and Costa Rica through Employee of Record (EOR) partnerships , including partial sourcing support

• Build understanding of international recruiting environments, including:
  • Cultural differences
  • Local labor laws and work rules
  • Country-specific compliance requirements
• Partner effectively with global stakeholders to support current and future recruiting markets

• Own hiring performance metrics, including monthly hiring targets (average ~11 hires/month)
• Use data to identify trends, diagnose gaps, and recommend changes to sourcing and recruiting strategies
• Hold supervisors accountable for team performance, including KPIs tied to incentive/bonus programs
• Provide regular reporting and insights to hiring managers and business leaders

• Partner closely with business leaders, hiring managers, HRBPs, and recruiters to anticipate talent needs
• Deliver a high‑touch, personalized candidate experience throughout the hiring lifecycle
• Provide consistent communication and transparency to stakeholders on candidate status, process, and results

• 5+ years of Talent Acquisition, recruiting, or service‑industry leadership experience
• 3+ years of people management experience , including managing leaders
• Proven success leading high‑volume or goal‑driven recruiting teams
• Strong ability to use data and metrics to drive recruiting outcomes
• Experience working cross‑functionally with business leaders and HR partners

• Talent Acquisition leadership experience (strongly preferred)
• Language Services, healthcare, or regulated…