Technical Account Manager

Employer Industry: Cybersecurity and Identity Management

• Competitive salary and meaningful bonus program
• Excellent benefits including healthcare insurance, retirement matching, and comprehensive life insurance
• Opportunity for career progression within a dynamic and innovative company
• Work in a collaborative environment that values diversity and respect
• Chance to make a significant impact on client compliance and security

• Serve as the technical subject matter expert for the Fastpath product family, focusing on access risk management and compliance reporting
• Act as a trusted advisor to customers, maximizing value from their Fastpath deployment and accelerating issue resolution
• Deliver remote services including configuration guidance, onboarding, and training on audit workflows
• Monitor customer health metrics and share insights to support renewals and proactive engagement
• Document customer environments and share details with internal teams for efficient issue resolution

• 4+ years of experience in a technical advisory or success role related to compliance and audit
• Strong background in compliance, audit, or internal audit functions with practical experience in control evidence collection
• Hands‑on knowledge of enterprise applications involved in access governance and compliance initiatives
• Proven track record leading compliance or transformational projects with minimal supervision
• Strong written and verbal communication skills for explaining complex concepts to diverse audiences

• Familiarity with Fastpath solutions or comparable GRC/IGA tools
• Experience working with cloud‑based GRC, IGA, or access governance solutions
• Knowledge of compliance frameworks such as COSO and ISACA best practices
• Comfort engaging with complex, multi‑divisional enterprise clients at executive levels
• Demonstrated ability to quickly learn and absorb new technical and compliance information