Senior Director, Services Go To Market Lead

Overview

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE:

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!

To learn more about us, visit  and follow us on our social channels for the latest information – Linked In and Twitter.

The Services Go to Market Lead (Senior Director) is a senior management role responsible for directly leading the sales function to achieve professional services revenue targets as well as defining, governing, and evolving solution architecture practices across Duck Creek Technologies. This role provides hands on leadership in collaboration with Professional Services leadership supporting services sales to enterprise insurance customers. It also provides strategic leadership for solution architecture practice including practices, processes, talent and templates.

The Senior Director is accountable for driving professional services sales performance, utilizing proven sales management tooling and methodologies to maximize pipeline conversion, forecast accuracy, and revenue attainment. The position balances technical depth, people leadership, sales enablement, and cross-functional influence to ensure Duck Creek solutions and services are architected, positioned, and delivered consistently, scalable, and in alignment with business strategy, product direction, and partner ecosystems.

• Lead the sales function for professional services, setting clear revenue targets and driving execution to achieve and exceed goals using established sales management tools and processes.
• The role will define our service offerings, manage a team to sell to new and existing customers and leverage market leading tooling and processes to support these efforts.
• Work with Services leadership to articulate high value offerings that will resonate within the P&C market.
• Leverage the defined service offerings as well as other channels including customer facing team to generate and grow a healthy pipeline.
• Collaborate with sales operations to provide effective reporting to ensure a clear line of sight to achievement of services sales targets.
• Provide overall leadership and direction for solution architecture teams, including workforce planning, performance management, coaching, career development, and readiness to support sales and delivery.
• Evolve the solution architecture team to a level of world class performance in the engagement with prospects and customers as well as the delivery of high value solutions.
• Establish and maintain solution architecture standards, reference architectures, and best practices aligned with Duck Creek products, cloud platforms, and integration patterns.
• Partner…