Sr Counsel, Commercial

Overview

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

THE LEGAL TEAM

Zuora Legal is a high-performing, business-oriented team of thoughtful, empathetic attorneys and legal professionals. We focus on what matters most, apply sound judgment to complex issues, simplify wherever possible, and operate as trusted partners to the business. We value collaboration, continuous improvement, and practical solutions that enable growth while managing risk.

THE ROLE

The Senior Counsel, Commercial role provides strategic, business-focused legal leadership in close partnership with Zuora’s Go-To-Market organization to enable revenue growth at scale.

Reporting to the Deputy General Counsel, Commercial, Corporate & M&A, this role is responsible for providing sophisticated commercial transaction support, shaping and scaling Zuora’s commercial contracting practices, and helping modernize how Legal supports the business — including through process design, automation, and AI-enabled solutions.

As part of a nimble, high-impact Legal team, this role also offers meaningful opportunities to contribute beyond core commercial work. Depending on business needs and individual interest, the Senior Counsel may support strategic partnerships, corporate initiatives, and M&A-related matters, gaining exposure across a broad range of legal disciplines while maintaining a strong commercial foundation.

This role will work closely with Sales, Deal Desk, Product, Security, Privacy, Legal Operations, and other Legal colleagues, and will play a key role in advancing Legal as a proactive, data-informed, and technology-enabled function.

In the U.S., this role may be fully remote (with periodic travel for in-person collaboration, quarter close, and Legal team offsites) or based in the Bay Area (hybrid).

Commercial & Go-To-Market Partnership

• Serve as a trusted legal advisor to Sales and GTM leadership, providing clear, practical, and business-oriented guidance on complex commercial transactions, often with Fortune 1000 and other sophisticated global customers.
• Lead and negotiate sophisticated SaaS, enterprise, and strategic commercial agreements, balancing risk management with revenue objectives.
• Develop a deep understanding of Zuora’s products, roadmap, pricing models, and go to-market strategy to deliver context-aware legal advice.
• Design and deliver practical training and guidance for Sales, Deal Desk, and other GTM stakeholders to improve contract fluency and deal velocity.

Scaling the Commercial Legal Practice

• Design, build, and continuously improve commercial contracting frameworks, playbooks, templates, fallback positions, and internal guidance to support efficient deal execution.
• Identify opportunities to standardize, simplify, and operationalize recurring commercial workflows.
• Partner with Legal Operations to implement process improvements, automation, and data-driven insights across the commercial lifecycle.

AI-Enabled Legal Innovation

• Actively contribute to the development and adoption of AI-enabled legal solutions, including contract review, knowledge management, and workflow optimization.
• Pilot and scale AI-enabled tools for contract review, clause extraction, playbook application, and knowledge management, working closely with Legal colleagues and IT.
• Help define best practices for responsible, secure, and effective use of AI within the Legal function.
• Collaborate cross-functionally to anticipate and proactively address AI impacts related to our products, contracting, privacy, and regulatory compliance.

Cross-Functional & Legal Collaboration

• Work closely…