OCM Senior Manager Learning Enablement

What success looks like in this role:

The OCM Senior Manager – Change, Learning & Enablement is a senior, client facing role responsible for designing, executing, and delivering all aspects of the Organizational Change Management (OCM) strategy for internal and external client engagements. This role requires deep expertise in change management methodologies, instructional design, and learning program development to drive successful adoption of new processes, technologies, services, operating models, and ways of working.

The OCM Senior Manager leads the people side of change across complex transitions and transformations, including changes to business processes, IT systems and technology, organizational structures, roles, skills, and culture. The role is accountable for developing and implementing integrated change, learning, and enablement strategies that maximize employee adoption and proficiency while minimizing resistance and disruption.

In addition to delivery leadership, the OCM Senior Manager plays a key role in Unisys OCM presales and go to market activities, supporting solution shaping, client discovery, proposal development, and value articulation. The role partners closely with sales, solution management, and the Global Proposal Center to position OCM—and learning and enablement—as a critical driver of business outcomes and return on investment.

• Develop, plan, and manage end to end OCM programs and work streams in alignment with client statements of work, delivery milestones, and business objectives.
• Partner with client executives, sponsors, and key stakeholders to validate vision, success criteria, desired outcomes, and behavioral expectations associated with the change.
• Apply structured change methodologies to assess organizational impact, readiness, risk, and resistance, and integrate mitigation actions into the overall OCM approach.
• Lead the execution of change management strategies, plans, and campaigns that support adoption, utilization, and sustainment of change.
• Facilitate client and internal workshops, working sessions, and leadership engagements to align stakeholders and accelerate change outcomes.
• Define success metrics and adoption measures, track performance, and adjust change interventions based on data, feedback, and observed behaviors.
• Participate in project quality gate reviews and governance forums to ensure OCM alignment with overall program objectives.

• Design and lead integrated learning and enablement strategies aligned to the OCM approach, including training needs assessments, learning objectives, curricula, delivery models, and reinforcement plans.
• Apply instructional design and adult learning principles to create scalable, role based, and persona based learning experiences that enable behavior change and performance improvement.
• Translate change impacts, future state processes, and behavioral expectations into structured learning journeys and learning paths for diverse stakeholder groups.
• Oversee the design and development of learning assets such as facilitator guides, participant materials, job aids, micro learning content, and digital learning modules.
• Partner with subject matter experts, client stakeholders, and delivery teams to ensure learning content is accurate, relevant, and aligned to operational realities.
• Integrate learning and enablement activities with communications, stakeholder engagement, and reinforcement strategies across the full change lifecycle.
• Define and evaluate learning effectiveness using adoption metrics, proficiency indicators, surveys, and feedback loops; continuously refine learning strategies to improve outcomes.

• Support Unisys OCM presales activities, contributing to opportunity qualification, solution shaping, and proposal development with a focus on change, learning, and adoption strategies.
• Collaborate with sales, solution management, and the Global Proposal Center to define OCM scope, assumptions, deliverables, effort, and value propositions for client pursuits.
• Participate in client discovery sessions, workshops, and presentations to assess change and learning needs and position OCM solutions as integral to overall Unisys offerings.
• Develop and tailor presales narratives, examples, and artifacts that clearly articulate how OCM and learning enablement drive adoption, value realization, and business outcomes.
• Provide input into OCM pricing models, estimates, and statements of work related to training and enablement components.
• Contribute to the continuous improvement of Unisys OCM presales assets, playbooks, and standard learning approaches based on pursuit and delivery experience.

• Lead and mentor OCM team members on engagements, providing guidance on change strategy, instructional design, and client delivery.
• Review and approve change, learning, and enablement deliverables to ensure quality,…