Customer Success Manager

Why consider this job opportunity

• Salary up to $117,000
• Competitive compensation and generous stock options
• 100% employer-paid top‑of‑the‑line medical, dental, and vision coverage
• Unlimited PTO, parental leave, and free snacks and beverages
• Exciting opportunities for career growth and development
• Work in a dynamic environment with a strong sense of community and collaboration

• Develop and manage assigned dealer customer portfolios for Tekion products
• Handle dealer inquiries and communications effectively
• Analyze customer data to enhance the overall experience
• Mediate between dealer contacts and internal teams to resolve issues
• Demonstrate value to promote growth and retention through business reviews

• Minimum of 5 years of experience in dealership or automotive software
• Experience in customer success and/or post‑sales delivery and enablement
• Strong technology skills, including proficiency with Excel and Power Point
• Familiarity with CRM systems such as Salesforce
• Excellent communication (written and verbal) skills for diverse audiences

• Experience with the ARC platform
• Strong coaching and communication skills
• Analytical mindset for interpreting performance data
• Collaborative and adaptable in a fast‑paced environment
• Deep product knowledge and ability to translate technical workflows into business value

#Automotive Technology #Customer Success #Career Growth #Competitive Compensation #Dynamic Work Environment

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Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.