GTM Systems Manager

About Omnidian

Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are headquartered in Seattle, WA

The GTM Systems Manager is the strategic owner of our go-to-market technology stack, ensuring Salesforce and integrated tools (Ironclad, Gong, Klue, 6sense, Hub Spot, and future platforms) enable our revenue strategy. This role translates GTM business requirements into systems strategy, manages vendor relationships, partners with our Salesforce Administrator on technical execution, and ensures cross-functional stakeholders have the systems, data, and automation they need to execute efficiently.

• At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:

• Own the GTM systems roadmap, prioritizing enhancements based on revenue impact and business needs
• Partner with VP, Revenue Strategy & Operations to ensure systems architecture supports GTM strategy
• Collaborate with Software Product and Engineering teams to ensure alignment between GTM systems work and downstream workflows and data requirements

• Gather, document, and translate business needs into clear system requirements and user stories for Salesforce Administrator
• Prioritize competing requests and manage expectations across teams
• Ensure requirements align with Salesforce and vendor platform best practices
• Serve as primary GTM business contact for Salesforce Administrators

• Manage inbound GTM systems request queue, prioritize work, and adhere to SLAs
• Ensure data quality, consistency, and governance across all GTM systems
• Design and implement workflows and automation that improve GTM efficiency
• Optimize existing integrations based on usage and feedback
• Maintain system documentation including process guides and architecture diagrams

• Coordinate vendor implementations and ensure integration success
• Define integration requirements, data flows, and field mappings
• Partner with Salesforce Administrator on technical integration execution

• Partner with Revenue Operations Analysts on reporting requirements
• Ensure systems architecture supports reporting needs in Salesforce and BI tools
• Build and maintain for GTM leadership
• Provide data and insights on system usage and productivity impact
• Identify opportunities for automation and efficiency gains based on data

• Create system documentation and user guides
• Partner with Sales Enablement on training for new tools and system changes
• Drive adoption of new systems and workflows
• Communicate system updates and changes to stakeholders

• This is what we're looking for:

• Salesforce Administrator Certification (required)
• Deep understanding of Salesforce Sales Cloud, Service Cloud, and common GTM integrations
• Experience with GTM tools such as Gong, 6sense, Klue, or similar platforms
• Understanding of API integrations, data mapping, and system architecture
• Proficiency with reporting and analytics tools (Salesforce reports/dashboards, Sigma, BI platforms)

• Strong business acumen and understanding of GTM processes (sales, marketing, customer success)
• Excellent stakeholder management and communication skills (technical and non-technical audiences)
• Ability to prioritize competing requests and manage expectations
• Systems thinking—ability to design for scale, efficiency, and future growth
• Project management skills and ability to manage multiple initiatives simultaneously
• Strong vendor management and negotiation skills

• 5+ years in GTM Systems, Revenue Operations, Sales Operations, or Marketing Operations
• 3+ years hands-on Salesforce administration or…