Supply Chain & Master Data; Puerto Rico

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The Manager, Business Systems & Digital Transformation is responsible for leading business systems initiatives and digital transformation efforts supporting Supply Chain and Master Data domains. This role serves as the primary liaison between Digital Technology (DT) and business stakeholders, translating business requirements into scalable, integrated system solutions that enable operational excellence. Leads SAP ERP implementations, system migrations (including ECC to S/4

HANA), enhancements, and sustainment activities. This includes ownership of application support, break/fix resolution, and continuous improvement initiatives to ensure system stability, data integrity, and successful user adoption. The role drives process optimization, standardization, and system improvements to enhance end-to-end supply chain performance and strengthen master data governance. This position combines hands‑on SAP expertise, project leadership, and strong cross‑functional collaboration to deliver reliable, future‑ready digital capabilities.

** This position is remote in Puerto Rico; candidate must live in Puerto Rico**

• Lead digital technology initiatives supporting Supply Chain and Master Data functions.
• Partner with business stakeholders to understand operational challenges and translate them into system‑driven solutions.
• Support execution of ERP roadmap initiatives aligned with enterprise digital strategy.
• Drive process harmonization and adoption of standardized system solutions.
• Identify opportunities for automation, simplification, and improved system utilization.

• Lead and support full lifecycle SAP implementations including requirements gathering, design, configuration, testing, deployment, and hypercare.
• Contribute to SAP ECC to S/4
  
  HANA migration efforts, ensuring continuity and minimal business disruption.
• Coordinate cross‑functional design workshops and ensure alignment between business and technical teams.
• Oversee integration points across SAP modules (MM, PP, SD, WM/EWM, QM) and related systems.
• Support data migration planning, validation, and reconciliation activities.

• Own day‑to‑day application support for Supply Chain and Master Data systems.
• Manage incident resolution, root cause analysis, and issue prioritization to meet service level agreements.
• Lead enhancement intake, impact assessment, and release management processes.
• Ensure system stability and performance through proactive monitoring and continuous improvement.
• Support post‑go‑live stabilization efforts following implementations or upgrades.

• Partner with business teams to maintain strong master data governance practices.
• Ensure accuracy, consistency, and compliance of material, vendor, customer, and product master data.
• Support development and enforcement of data standards and stewardship models.
• Identify and address data quality issues impacting supply chain operations.

• Act as the primary point of contact for Supply Chain and Master Data leaders for system‑related initiatives.
• Facilitate solution design sessions and requirements workshops.
• Communicate system changes, impacts, and timelines clearly to stakeholders.
• Support user training, documentation, and change adoption activities.
• Travel up to 25% domestically and internationally to support global implementations, site deployments, stakeholder workshops, and post‑go‑live stabilization efforts.

• Partner with system integrators and external vendors to deliver project milestones and support services.
• Collaborate with infrastructure, security, finance, and other IT teams to ensure integrated solutions.
• Provide guidance to analysts and…