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Service Desk Specialist II
Job in
Coos Bay, Coos County, Oregon, 97458, USA
Listed on 2026-02-20
Listing for:
Astreya
Full Time
position Listed on 2026-02-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Employer Industry: IT Services
Why consider this job opportunity- Salary up to $45.40 per hour
- Comprehensive benefits including medical, dental, and vision coverage
- Opportunities for continuing education and professional development through platforms like Udemy and Coursera
- Supportive corporate wellness program and employee assistance program
- Paid time off and paid holidays, with a maximum of 120 hours annually
- Chance to work in a dynamic environment with opportunities for skill development
- Troubleshoot and resolve desktop and computer hardware and software issues for end-users
- Follow standard operating procedures for imaging, updating, and resolving computer and software application issues
- Maintain equipment inventory and assist with processing RMAs and ordering new equipment
- Monitor, update, and maintain tickets in the defined ticketing system
- Provide routine troubleshooting support for common IT problems and assist with corporate network access
- Bachelor’s degree (B.S/B.A) and 1-3 years of related experience or equivalent combination of education and experience
- Strong interpersonal and customer service skills
- Excellent written and oral communication skills
- Ability to work independently with minimal supervision
- Knowledgeable about hardware, software, and network troubleshooting
- Experience in the financial services industry
- Familiarity with Service Now and Office
365
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